Join Our Team as an Experience Designer!
Are you passionate about crafting seamless user experiences? Do you thrive on turning complex ideas into intuitive designs? If so, we want you on our team!
About The Company: TrustRadius
We deliver the most credible B2B technology decisioning platform. We believe truth should drive every business decision. Our platform empowers buyers to make confident decisions, but they are also a goldmine for vendors who want to authentically engage prospects on TrustRadius and beyond. That is why we built our business on quality and trust. Whether you're a buyer or a vendor, you know we have your back.
We have experienced leadership, a capable and collaborative team, strong core values, and a performance-based culture. TrustRadius was recognized by Forbes as one of America’s Best Start-Up Employers in 2022; one of three Austin based companies recognized on the A-List of the Austin Chamber of Commerce and SXSW in 2021; recognized as a top tech employer in the Powderkeg Unvalley awards in multiple categories; recognized by Built In Austin as one of the Top 100 places to work, and named the #8 best places to work in Austin by Forbes.
Position: Experience Designer
Why You'll Love Working with Us:
We are seeking a talented and experienced Experience Designer to join our team. We are shaping the future of how people buy technology and how vendors can find qualified in-market buyers. This is an opportunity to work with some of the best people and solve challenging market network and marketplace problems. As an Experience Designer, you'll be at the forefront of shaping the user experience across our company, bringing our vision of connecting buyers and vendors to life. You'll have the opportunity to take ownership of projects, collaborate with cross-functional teams, and lead the information architecture of our site.
What You'll Do:
- Lead Design Projects: Manage the end-to-end design process for complex features and new products across web and mobile platforms.
- Innovate User Experiences: Create UX designs that adhere to usability best practices and user-tested data.
- Develop Prototypes: Create wireframes, prototypes, and high-fidelity designs that align with our brand guidelines and user needs.
- User Testing: Conduct regular user conversations and usability testing to inform and refine the design process.
- Information Architecture: Establish IA patterns that bring data and content together to drive engagement
- Collaborate Cross-Functionally: Work closely with engineering and product management to ensure a cohesive and innovative product experience.
- Present and Advocate: Present design decisions to stakeholders, explaining the rationale behind them while advocating for the user.
- Inspire Teams: Use strong storytelling techniques to communicate design approaches and inspire our teams.
- Deliver Creative Solutions: Support the best creative and innovative solutions within project timelines and scopes.
What We're Looking For:
- Educational Background: Bachelor's degree in Product Design, Human-Computer Interaction Design, or related field; experience in lieu of degree accepted
- Experience: 5+ years in design with expertise in interaction, product, or service design and experience with consumer and community environments
- Portfolio: A strong online portfolio demonstrating user-centered design skills
- Technical Skills: Proficiency in design software such as Figma, Sketch, or similar
- User-Centered Approach: Strong knowledge and experience in driving and applying user-centered design processes
- UX Research: Ability to integrate UX research into the design process and recommend improvements
- Visionary: Proven ability to set and inspire a vision for delightful, easy-to-use customer experiences
- Attention to Detail: Strong eye for detail to deliver crafted and visually compelling products
- Data-Driven: Experience making data-driven decisions focused on customer outcomes
- Communication: Excellent communicator, presenter, and negotiator
- Organization: Organized, self-directed, and efficient with the ability to manage multiple complex projects
Compensation
Annual salary range of $130,000-$150,000. Compensation will be competitive and commensurate with experience, including stock options in an early stage startup backed by top-tier VCs.
About Working at TrustRadius:
Having a career at TrustRadius means you work in a team that helps each other win. You’ll have the opportunity to work with people who inspire, share, evolve, exceed, and are 100% jerk-free. We have been awarded Best Place to Work in Austin multiple times.
Awesome Ways We Take Care of Employees:
We offer benefits that reflect our values, and benefits are effective on the first day of the month following hire. We have programs that include:
- Enjoy base PPO medical insurance 100% employer-paid for employees AND DEPENDANTS
- Paid parental leave
- 401(k) retirement plan
- Life Insurance (Both group and voluntary)
- STD and LTD are 100% company paid
- Variable comp bonus plans
- Flexible schedules
- Once a month self-care day
- Professional development stipends
- Unlimited PTO (that everyone uses)
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.