Project Manager
POSITION DESCRIPTIONWe are seeking a skilled Project Manager to join our team and oversee the planning, execution, and completion of various digital marketing projects. The ideal candidate will be highly organized, detail-oriented, and possess excellent communication skills. As a Project Manager, you will be responsible for ensuring that projects are delivered on time, within scope, and within budget.
SERVICE PHILOSOPHYWe’re on a mission to help 250 Home Services Companies add $1 Million in Revenue by 2026 as a result of our efforts in driving quality jobs, calls, and marketing outcomes for their organizations. You will be an integral part of changing the lives & futures of so many.
Our reputation hinges on our clients' success. Our clients pay us for outcomes. We invest whatever time is needed to support clients in achieving their goals.
Surch Digital provides comprehensive digital marketing solutions such as paid media, SEO, integration support, web development, and content creation for the home services niche across the US.
RESPONSIBILITIES & EXPECTATIONS- Project Planning and Management:
- Define project scope, objectives, and deliverables in collaboration with senior management and clients.
- Develop detailed project plans, including timelines, milestones, and resource allocation.
- Coordinate internal resources and third parties/vendors for the flawless execution of projects.
- Ensure that all projects are delivered on time, within scope, and within budget.
- Team Leadership and Coordination:
- Lead and motivate project teams, ensuring clear communication and collaboration.
- Assign tasks to team members based on their skills and expertise.
- Work along slide client success teams to ensure smooth kick offs, and consistent service for our clients.
- Monitor team performance and provide guidance and support as needed.
- Conduct regular team meetings to review project progress and address any issues or challenges.
- Client Communication and Relationship Management:
- Act as the main point of contact for clients throughout the project lifecycle.
- Provide regular updates to clients on project status, milestones, and deliverables.
- Address client concerns and requests promptly and professionally.
- Build and maintain strong client relationships to ensure client satisfaction and repeat business.
- Quality Assurance and Risk Management:
- Implement quality control measures to ensure that deliverables meet the highest standards.
- Identify and mitigate project risks and issues.
- Conduct project reviews and post-project evaluations to identify areas for improvement.
- Develop and implement strategies for continuous process improvement.
- Budget and Resource Management:
- Manage project budgets and ensure that expenses are kept within agreed limits.
- Monitor project resources and ensure that they are used efficiently.
- Negotiate and manage contracts with third-party vendors and freelancers.
- Prepare and present regular financial reports to senior management.
- Documentation and Reporting:
- Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes.
- Prepare and present project progress reports to senior management and clients.
- Ensure that all project documentation is stored securely and is easily accessible to team members.
QUALIFICATIONS- Bachelor’s degree in Marketing, Business Administration, or a related field.
- Proven experience as a Project Manager in a digital marketing agency.
- Strong understanding of digital marketing strategies and techniques.
- Excellent organizational and multitasking skills.
- Strong leadership and team management abilities.
- Exceptional communication and interpersonal skills.
- Proficiency in project management software (e.g., ClickUp, Trello, Monday.com).
- PMP or similar project management certification is a plus.
- Native English Speaker required due to the familiarity with home services verticals and terms.
CORE VALUES- Lead with Honesty
- Respect One Another
- Deliver Excellence
- Act With Humility
ABOUT US
Founded in 2016, Surch Digital is a leading digital marketing agency focused on serving the home services industry. Our passion and dedication to our clients is to deliver exceptional experiences and scalable marketing solutions with high return on investment. For our team, the focus is to foster a collaborative, innovative, and passionate work experience that challenges each individual to be better everyday.
MISSIONInspire. Serve. Act. Deliver.
VISIONTo generate $1M in revenue for 250+ home service companies by the end of 2026 with our integrated digital marketing solutions - while honoring God in everything we do.
BENEFITS
- This is a salaried role with quarterly bonus based on performance.
- Large opportunity for promotion and upward mobility.
- Health/Vision/Dental benefits will not initially be provided, but within 90 days -this benefit will be available. (If this is a deal breaker for you, this may not be the right fit.) We will provide a stipend for self sourced health benefits if needed.
- Paid Time Off and Vacation Pay is Included.
- Career development opportunities
- Charitable contribution match up to $250 per year
NEXT STEPS
If you're ready to be a key player in driving client success at Surch Digital, we want to hear from you! Apply now and let's embark on this exciting journey together. Your next career milestone awaits!