If you are looking to work alongside a team of highly energetic, passionate and driven people, then this opportunity may be for you. Reporting to the Senior Manager, Originations, here are the key things this QA/QC Analyst will be doing:
- Review and analyze student loan calculations, disclosures, servicing activity or other related documents for accuracy
- Develop and execute comprehensive test plans and test cases to validate system functionality, data integrity and process workflows
- Collaborate with Underwriting, Originations, Specialty Services and other teams to identify and resolve discrepancies or errors upon boarding to servicing system
- Conduct quality audits on processed loans to verify adherence to policies, procedures and legal requirements
- Maintain detailed records and prepare quality control reports for management review
- Present findings to other team members including senior management
- Address items in Risk and Control Self Assessments in addition to partnering with Compliance where needed
Desired Skills/Experience
Working closely with the team, this person will meet the following requirements:
- 1 year of experience in a quality assurance role within the financial industry
- 1 year’ experience with consumer loan review and servicing process preferred
Job Type: Full-time
Pay: $60 - $100 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Compensation package:
- Employee stock ownership plan
- Performance bonus
- Stock options
- Hourly pay
Experience level:
Schedule:
- Monday to Friday
- No nights
Work Location: Remote