Patrique Mercier Recruitment is currently seeking motivated individuals fluent in Dutch to join the customer service team for Miele, a leading home appliance brand. This is a fantastic opportunity to provide exceptional customer service from the comfort of your own home, as this position allows you to work remotely from anywhere in Greece. As part of our team, you will have the chance to grow your career in a dynamic and supportive environment.
Role Description
As a Dutch Speaking Customer Service Representative for Miele, your main responsibility will be to assist Dutch-speaking customers with their inquiries and provide support. Key tasks include:
- Responding to customer inquiries via phone, email, and chat in a timely and professional manner
- Providing accurate information about Miele products, warranties, and services
- Troubleshooting and resolving issues to ensure customer satisfaction
- Documenting customer interactions and maintaining accurate records
- Collaborating with other team members and departments to ensure a seamless customer experience
About Patrique Mercier Recruitment
As an established recruitment agency, Patrique Mercier Recruitment is committed to connecting talented professionals with rewarding career opportunities. We specialize in various industries, including aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, financial, insurance, and energy.
Requirements
- Fluency in Dutch (both written and spoken)
- Previous customer service experience is an advantage
- Excellent communication skills and ability to build rapport with customers
- Strong problem-solving abilities and attention to detail
- Reliable internet connection and a suitable workspace for remote work
Benefits
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full paid training
- Work Remote All Over Greece