Position Summary
The Project Manager will provide overall management, direction, and oversight for multiple projects, establish project objectives, deliverables and policies, act as liaison with customers, monitor project status and financial activities through administrative direction of customers. The Project Manager is ultimately responsible for the success of their projects, i.e., completing each project on time, within budget, and satisfying the customer. They are responsible for producing accurate, extremely detailed, and time-sensitive submittals, change order proposals, as well as material orders for commercial construction projects. They are also responsible for maintaining and driving higher profit margins for their projects.
Duties & Responsibilities:
- Read and interpret contract documents, including but not limited to scope of work, requests for proposal, project schedules, drawings/details, specifications, and opening schedules
- Responsible for capturing all pertinent scope changes and maintenance of project’s financials to ensure project’s success, measured in timeliness of materials and ability to maximize profitability
- Familiarity and competency with application of financial attributes: List pricing, buying programs, discounts and change order proposals
- Maximize buyout opportunities via suggestion of alternate products, value engineering options and other creative or proactive solutions
- Must be able to apply DFH knowledge of codes and standards, hardware templates, hardware locations, pre-fit sizing, machining sheets. Identify and articulate potential issues with applications, codes, and constructability and be able to provide solutions
- DFH Product knowledge: Hardware, Hollow Metal, Wood Doors, Interior Aluminum and Specialty Openings
- Prepare or work with detailer to create detailed submittals, shop drawings and product data utilizing state of the art industry software; Bluebeam/AutoCAD/Comsense
- Responsible for procurement in alignment with customer deadlines of materials through purchase orders and via machining sheets, templates and vendor ordering platforms. Ensure receipt of order acknowledgements
- Maintain constant and effective communication/collaboration with S&S Estimator, Detailer, Customers and Vendors to ensure that project materials meet specifications and/or expectations and that they are on time and on/under budget
- Generate RFIs and clarifications as well as provide practical solutions for any potential technical issues discovered during detailing process
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Customer Service Skills:
- Demonstrates commitment to deliver outstanding service – both with internal and external customers
- Takes ownership to personally resolve customer problems (or find someone who can)
- Listens well, asks clarifying questions, and checks for agreement with customers
- Committed to following up with customers in all instances in a timely manner
- Strong sense of accountability - ensures that you will do what you say that you are going to do
- Creates a personal connection with customers – smiles, warm greetings, acts friendly and respectful
- Positive attitude
Preferred Qualifications
Education/Experience
- Bachelor’s degree in a related field
- DHI Certifications
- Experience with Comsense Opening Suite
- Experience with manufacturer’s order writing programs: Assa Abloy (Extranet/CRC Dash/Connect), Curries (COW/Edge), Allegion (360 Portal), Dormakaba, Masonite (DoorBuilder/DoorBuilder LIVE), VT (VT Online), Total Door (Doorbuilder)
Minimum Qualifications
Education/Experience
- 4-7 years in DFH distribution with Project Management experience
Knowledge/Skills
- Experience in DFH Software Programs and Bluebeam
- Understanding with major manufacturer’s products
- Maintains vendor relationships
- Intermediate knowledge of S&S products, services, processes and projects
- Ability to lead an assignment/special project from start to finish
- Makes decisions independently depending on level of complexity
- Functions autonomously most of the time
- Ability to be strategic/think critically and analytically
- Initiates and maintains relationships with key staff and other departments
- Contributes to the company above and beyond position
- Assist in development/mentoring of Level 1; may have direct reports