Company Description
Great Foods is one of the largest food companies in Egypt and is a source of pride for the El Naggar Group. The company specializes in a variety of food products from meats and fruits to jams, juices, and canned beans, tomatoes and purees. Great Foods proudly produces over 100 products and has a firmly established cold cut products line. The company currently provides employment for over 2000 individuals with diverse skills.
Role Description
This is a full-time remote role for a Customer Service Representative located in United Kingdom. The Customer Service Representative will be responsible for day-to-day tasks such as providing customer support, ensuring customer satisfaction, enhancing customer experience, and managing customer service queries
Qualifications
- Experience in customer service and customer support
- Three Years Experience in the CPG industry
- Demonstrated ability to excel in customer satisfaction
- Excellent organizational and communication skills
- Ability to work with the sales and operations team to get customers their answers at the right time
- Strong attention to detail
- Ability to work independently as well as in a team environment
- Proficiency in English