Software Guidance & Assistance, Inc., (SGA), is searching for a
Technical Writer/Business Analyst for a
CONTRACT assignment with one of our premier
Financial Services clients in
San Francisco, CA .
Responsibilities :
- Responsible for creation and maintenance of IT documentation including but not limited to:
- User guides including developer guides and getting started guides on various services like Amazon Athena, Amazon CloudWatch, Amazon EMR, Amazon QuickSight, Amazon Redshift, Amazon Simple Storage Service (S3), Analytics, AWS Glue, AWS Lake Formation
- User guides on how customers can self provision infrastructure as code using self service guides
- Technical design guides on data mesh architecture
- Short articles for knowledge base
- Release notes for cloud platform releases
- Product documentation with realistic use case scenarios
- FAQs, standards including naming standards, technology standards, data management / governance standards, architecture / development standards , and guidelines like security guidelines, etc.
- Creating process flow diagrams and documenting various processes like product support process, operational support process, Solution fit analysis process, Technology Team Onboarding process
- Training guides
- Managing content and membership of confluence sites
- Consult on establishing a common security and access reporting strategy
- Consult on metadata strategies
- Consult on governance reporting
- Consult on and provide analysis to establish standards and guidelines
- Consult and analyze ingestion capabilities to load and process data
Required Skills:
- 5 years+ experience required.
- Must be an experienced technical writer with following requirements
- Aa strong technical background in software and hardware products
- Must have effective verbal and written communication skills
- Must have experience documenting processes and guides on AWS Cloud data platform
- Must have experience managing content on Confluence
- Must have experience writing technical documentation for AWS data analytics platform including services like Amazon Athena, Amazon CloudWatch, Amazon EMR, Amazon QuickSight, Amazon Redshift, Amazon Simple Storage Service (S3), Analytics, AWS Glue, AWS Lake Formation, Best Practices, etc.
Preferred Skills:
- Nice to have experience on writing technical documentation for 3rd party vendor products like Collibra, Starburst, Databricks, Immuta
- Preferred experience writing technical documentation on self service capabilities and automation
- Preferred experience writing technical documentation on data mesh architecture and enablement
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.