Real title: Senior Payment Business Analyst
Duration: 1 Year contract
Bilingual: French and English
Location: Montreal, QC
Hybrid Role
A career as a senior business analyst in the Payments and Cash Management Project and Initiative Delivery team at Bank means acting as a liaison between the business teams and the delivery teams.
You operate in agile mode and are a member of a squad that manages and delivers business and technology projects for different sectors. This role allows you to have a positive impact on our organization, thanks to your business analysis skills, which contributes to the implementation of new technologies.
You want to participate in the modernization of our Domestic Payment ecosystem within the large Payment Hub Program family.
Your job
- Support product owners, business line partners and IT teams in their decision-making and deliverables
- Define the scope of the processes to be optimized and proactively support activity planning for the various deliverables
- Lead workshops with multiple stakeholders at various levels and expertise
- Model current and target processes based on the mapping practices in place at the Bank
- Perform high-level and detailed impact analyses on all angles of the process and with the help of experts
- Apply best practices to identify and write business requirements (functional, non-functional, informational, transitional), understand their links and ensure their traceability.
- Define, identify user test scenarios and support users in the operational transfer
- Make proposals for the change management strategy to users of the solution.
Prerequisites
- University degree related to the sector of activity and several years of relevant experience
- Business analysis skills in a technological ecosystem
- Experience in end-to-end business process transformation, change management and continuous improvement
- Knowledge of business process improvement and mapping: modeling, BPMN, Lean approach
- Experience with test scenarios and user support
- Ability to think strategically, analytical, synthesis and communication skills
- Knowledge of Agile methodology (Scrum, Kanban, SAFe) and Atlassian tools (JIRA, Confluence, etc.).