Network Admin
*On-site Atlanta, GA*
Optomi, in partnership with a leader in the concrete manufacturing industry, is seeking a Network Admin for a fully on-site role at their Atlanta, GA location! The right Network Admin will have at least 1-2 years of hands-on experience working in NOC environment monitoring and supporting network devices. The right Network Admin will be responsible for troubleshooting and assisting team members with technical problems associated with network hardware, network connectivity, and Data/Voice Latency and performance.
Responsibilities of the right candidate:
- Troubleshooting and assists team members with technical problems associated with network hardware, network connectivity, and Data/Voice Latency and performance.
- Responsible for initial response and troubleshooting of network alerts.
- Work closely with Network Engineers to ensure that all network systems are online, available, and working correctly.
- Maintain required spare hardware inventory.
- Assist with installing and supporting phone systems including Cisco Call Manager, Teams Voice and AT&T Office @ Hand.
- Provide Tier 2 & 3 support for escalation of Service Desk tickets.
- Must possess the ability to work well and collaborate with team members including all personnel across the organization.
- Collaborate in special Networking projects.
- Work after hours as necessary to minimize business interruptions (network outages, troubleshooting major issues, etc.) and provide non-business hour support (both remote and onsite).
Experience of the right candidate:
- 1-2 years of hands-on experience with monitoring and support of network devices.
- 1-2 years of experience working in NOC environment or handling Tier 2 network escalations.
- Experience with voice technologies.
- Understanding of networks, routing and switching and related protocols.
- Must possess organizational proficiencies to multitask and work in a fast-paced environment with minimum supervision
- Must have strong problem-solving skills and be able to come up with creative and flexible solutions.
- Ability to describe technical information in easy-to-understand terms.