Assistant to the Merchant Boarding Manager at LeisurePay
LeisurePay, an innovative and fast-growing financial technology company, is excited to announce a new opportunity for an Assistant to the Merchant Boarding Manager to join our thriving team. Celebrated by Hacker Noon as the "Best New Startup" in St. Petersburg, Florida, we're driven by our mission to provide premium banking and payment processing solutions to minority and women-owned businesses.
Your Role:
As an Assistant to the Merchant Boarding Manager, you will play a crucial role in supporting our merchant account setup and implementation processes. You will ensure a seamless transition for our clients, provide exceptional customer service, and help maintain our commitment to offering accessible financial solutions.
Key Responsibilities:
* Assist in managing the end-to-end merchant boarding process, including setting up new accounts, maintaining client databases, and conducting risk assessments.
* Coordinate with sales and underwriting teams to ensure proper account setup and alignment with compliance standards.
* Provide top-notch customer service, resolving client inquiries and issues promptly and professionally.
* Support the continual improvement of boarding processes to increase efficiency and client satisfaction.
* Collaborate closely with the Merchant Boarding Manager to ensure all tasks are completed efficiently.
What we offer:
* Competitive salary plus performance-related bonuses.
* Comprehensive training curriculum to expand your knowledge of the fintech industry.
* An opportunity to grow with a rapidly expanding startup that values innovation and initiative.
* A diverse and inclusive workplace in the heart of St. Petersburg, Florida.
Your Qualifications:
* Previous experience in merchant services, banking, or a related field.
* Proficiency in handling customer service issues and providing solutions.
* Exceptional organizational skills and meticulous attention to detail.
* Ability to work effectively in a fast-paced, dynamic environment.
At LeisurePay, we're not just offering a job - we're offering the chance to make a real impact. If you're passionate about financial technology and want to help shape the future of inclusive banking, we'd love to hear from you.
Join us in transforming the fintech landscape one client at a time.
* LeisurePay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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