Job Description:
This position will be 90% Remote and 10% Onsite
Under limited supervision, the Professional Services Network Engineer (PSNE) is the Implementation Services Subject Matter Expert (SME) for the Company’s solutions and related industry technology and processes. This position provides technical direction and guidance to the required departments other internal personnel on complex or unusual installations and equipment issues, installation planning, and quality issues, both remote and on-site as lead and guide with new and innovative approaches network design for delivery of ADSC Services. For large scale, geo diverse and more complex deployments, the Network Engineer may engage at the on-set of a deployment to advise and troubleshoot in collaboration with the appropriate company resources to ensure successful deployments of our solutions and services. Responsible for evaluating and implementing appropriate tools required for network installations as well as to ensure seamless new product and solutions introductions.
Certifications
CCNA, CCNP or higher
Skills And Qualifications
Bachelor’s degree in Engineering or related field.
Minimum 5 years of hands-on experience in designing, configuring and maintaining large IP networks of a regional/national network service provider; and/or at least 5 years of hands on experience in designing, configuring and maintaining mid-large enterprise IP networks that peer with multiple network providers in a redundant manner
Proven experience and extensive knowledge related to the following technical areas:
Networking related skills:
Advanced knowledge of IP Networking and Ethernet LAN
Extensive hands on experience in dynamic routing protocols which include BGP, OSPF and EIGRP; provisioning and managing MPLS services; Ethernet LAN (VLANs, spanning tree, etc); LAN/WAN QoS and firewalls
Extensive hands on experience in troubleshooting complex network issues on IP and Ethernet networks, network peering, dynamic routing protocols and spanning tree
Extensive hands on experience in implementing high availability and redundancy in LAN/WAN (eg. VRRP, HSRP, redundant routes, etc.
Hands on experience supporting VOIP systems in an IP LAN/WAN
VOIP
Advanced knowledge of VOIP fundamentals
Good working knowledge of the SIP protocol
Ability to troubleshoot telephony issues in a high availability VOIP deployment
Good understanding of telecommunications protocols and architecture
Intermediate to Advanced Microsoft Word, Excel, Access and PowerPoint.
Ability to prioritize and handle multiple tasks.
Excellent organization skills; superior attention to details.
Excellent presentation skills.
Excellent communication skills, including the ability to exercise assertiveness to influence others so as to create desired results.
Strong problem solving and analytical skills.
Ability to tactfully interact with all levels of personnel including upper management, as well as customers and vendors.
Ability to work the required hours of the position.
Ability to travel up to 50% of the time, at times on short notice.