Join Our Team as a Case Coordinator Supervisor - Lead, Inspire, and Transform Lives
About the Role: As a Case Coordinator Supervisor at Adjoin Veterans Program, you will play a pivotal role in providing exceptional services to homeless veterans. Your leadership will ensure that our policies and procedures are up-to-date and followed, fostering a stable environment for both veterans and our dedicated Case Coordinators. Your goal is to train, support, and supervise the team, embracing the Housing First Model and veterans' choice in maintaining housing stability.
What You'll Do:
- Expedite and review temporary financial aid application packages for eligibility and accuracy.
- Oversee quarterly recertification packets to ensure continued participant eligibility.
- Conduct regular file audits, including 30-day and exit file audits.
- Provide regular supervision, setting and documenting progress, goals, and challenges for employees.
- Ensure the timeliness, accuracy, and completeness of case and program records.
- Resolve program service quality matters, coordinating with participants, Case Coordinators, property owners, and other stakeholders.
- Maintain positive communication and effective working relationships with cooperative agencies, employers, landlords, family members, the public, employees, and participants.
- Train, supervise, evaluate, and support Case Coordinators in accordance with Adjoin’s policies and procedures.
- Facilitate participant interventions and ensure completion and follow-up of incident reports.
- Lead bi-weekly program case conferencing.
- Manage a minor participant direct caseload as needed.
- Complete all required logs, reports, and participant evaluations in a timely manner.
- Provide direct service as needed and required.
Why You'll Love This Role:
- Lead a Dedicated Team: Inspire and guide Case Coordinators who are passionate about making a difference.
- Make a Tangible Impact: Your leadership will directly contribute to the well-being and stability of veterans.
- Grow Professionally: Enhance your skills in supervision, coordination, and program management in a supportive environment.
Who We're Looking For:
- Compassionate leaders with a bachelor’s degree or three years of equivalent experience in working with veterans and individuals experiencing homelessness.
- At least two years of supervisory experience.
- Individuals with an insured, registered vehicle in safe working condition, and a valid driver’s license.
- Ability to travel within and throughout service counties, and occasionally throughout the state.
- Successful completion of pre-employment drug screen and background check
- Acceptable DMV record.
Adjoin Us: Adjoin Veterans Program is committed to creating a diverse environment and is proud to be an equal opportunity employer. If you're passionate about making a tangible difference and ready to lead a team dedicated to transforming lives, we would love to hear from you.
Apply today and be a part of a team that changes lives every day!