RN Care Manager (Contract) - Telehealth
Compact Multi State Licenses
CareTalk Health is a physician-owned medical practice with licensed doctors and registered nurses serving patients across all 50 states and the District of Columbia. We specialize in providing longitudinal care services such as Chronic Care Management, Remote Patient Monitoring, and Remote Therapeutic Monitoring.
As a CareTalk Health team member, you'll be working to provide virtual care to our client's
patients. CareTalk Health is committed to providing high-quality, affordable, and accessible
healthcare to all patients. If you're a healthcare professional passionate about providing patients with high-quality care, CareTalk Health is a great place to work.
Job Description:
We are seeking experienced Registered Nurse Care Managers (RN CM) who hold a compact
nursing license and are licensed to practice in multiple states to join our Telehealth Services
team. This role is 100% remote and can live in any state and telework
Registered Nurses will receive an hourly compensation of $35.00 per hour worked for clinical services. This encompasses the development and oversight of care plans for Chronic Care Management (CCM), Remote Patient Monitoring (RPM), Remote Therapeutic Monitoring (RTM), and any other services that fall within the nurses' professional domain. Shifts are organized in a minimum of 4 hours; team members must work at least four weekend days per month and rotating holidays.
Under the supervision of the Chronic Care Management team leader, the Registered Nurse Care Manager (RN CM) is responsible for intake and providing care management services for medically complex patients. The patient population can include significantly complex medical conditions, and/or social-economic and mental health co-morbidities. The program's goal will be to help these patients achieve optimal health and/or independence in managing their care. To achieve this goal the care manager will demonstrate and apply knowledge of the philosophy/principles of comprehensive care management, patient-centered, culturally sensitive care coordination and management of complex patients.
The CM will be responsible for developing care plans for patient and family self-care
competence, including motivational assessment, assessing for desired level of involvement and coaching for adherence to care plan. CM will provide nursing assessment, create and monitor patient/family care plans, including end of life planning if appropriate. The primary contact with the patient, family and other involved care providers will be by telephone/fax, and patient portal.
Responsibilities:
• Assess the physical, functional, social, psychological, environmental, and learning needs
of patients.
• Identify problems, goals and interventions designed to meet patient’s needs, including
prioritized goals that consider the patient/caregivers goals, preferences, and desired level
of involvement in the care management plan.
• Create care plans including objectives, goals and actions designed to meet patient’s
needs.
• Provide appropriate interventions, which demonstrate knowledge of the sensitivity
toward cultural diversity and religious, developmental, health literacy, and educational
backgrounds of the population served. Utilize interpreter services as needed.
• Assess the patient’s formal and informal support systems, including caregiver resources
and involvement as well as available benefits and/or community resources.
• Implement and monitor the care plan to ensure the effectiveness and appropriateness of
services.
• Evaluate patient’s progress toward goal achievement, including identification and
evaluation of barriers to meeting or complying with care management plan of care, and
systematically reassess for changes in goals and/or health status.
• Communicates with primary care physician and members of the comprehensive care
team regarding the status of patient as needed or requested by patient.
• Utilize motivational interviewing skills to build patient engagement in the development
of the plan of care.
• Provide education, information, direction, and support related to care goals of patients.
• Act as a patient advocate and assist with problem solving and addressing any barriers to
care or compliance with care plan.
• Provide referrals to appropriate community resources; facilitate access and
communication when multiple services are involved; monitor activities to ensure that
services are actually being delivered and meet the needs of the patient, coordinate
services to avoid duplication.
• Maintain accurate patient records and patient confidentiality.
• Measure outcomes and effectiveness of care management including clinical, quality of
life and patient/family satisfaction.
• Engage in professional development activities to keep abreast of care management
practices and patients’ engagement strategies.
• Use of Electronic Record and utilizes technology as appropriate to meet the requirements
of the job functions.
• Must have the ability to make critical independent decisions and prioritize appropriately.
must be detail oriented and able to multitask.
• Displays an exemplary level of patience, courtesy, and flexibility.
• Performs other duties as assigned.
Qualifications:
• Current, unrestricted RN license in a compact state with multi-state licenses
• Willingness and ability to obtain additional state licenses upon hire (paid for by the
company)
• 3+ years of clinical nursing experience
• Chronic Care Management (CCM) or Remote Patient Monitoring (RPM) experience
• Proficiency in using telehealth platforms and virtual communication tools.
• Strong clinical skills and comprehensive understanding of nursing principles and
practices
• Excellent communication and interpersonal skills for effective interaction with patients,
families and healthcare team members in a remote setting.
• Excellent organizational and time-management.
• Empathy, compassion, and a patient-centered approach to care.
• Commitment to maintaining patient confidentiality and adherence to HIPAA guidelines.
• Ability to work across multiple programs. Agility in adapting to various platforms and
tools.
• Access to high-speed internet from home
• Dedicated workspace from home
• Other duties as assigned.
Why Join CareTalk Health?
· Work from the Comfort of Your Home: Enjoy the flexibility and convenience of a
remote work environment.
· Make a Meaningful Impact on Patient’s Lives: Contribute to improving healthcare
accessibility and patient outcomes.
· Stay Ahead by Mastering New Virtual Technologies: Embrace innovation and
learn to leverage cutting-edge virtual technologies.
CareTalk Health is an equal opportunity employer. All applicants will be considered for
employment without attention to race, color, religion, sex, sexual orientation, gender identity,national origin, veteran, or disability status.