Position Purpose:
The Systems Administrator role is responsible for managing the IT infrastructure as well as cloud-based applications and services. This role is responsible for configuring, maintaining, and troubleshooting Azure, Microsoft 365 solutions, including SharePoint, Teams, Exchange, and OneDrive. You will also leverage your skills in Power Apps and Power Automate to create and optimize business processes and workflows. Additionally, you will ensure the security and compliance of our Microsoft 365 environment by implementing and enforcing conditional access rules, policies, and best practices.
Essential Functions
- Administer and support Microsoft 365 applications and services, such as SharePoint, Teams, Exchange, and OneDrive.
- Provide technical support and troubleshooting for hardware and software issues.
- Design, develop, and deploy Power Apps and Power Automate solutions to automate and streamline business processes and workflows.
- Monitor and troubleshoot Microsoft 365 issues, incidents, and provide technical support to end users.
- Assist in the planning and execution of IT projects, including system upgrades and migrations.
- Manage Microsoft 365 user accounts, licenses, and permissions, and provide training and guidance to users as needed.
- Implement and enforce conditional access rules, policies, and best practices to ensure the security and compliance of Microsoft 365 environment.
- Ensure data backup and disaster recovery plans are in place and regularly tested.
- Stay updated with the latest features and updates of Microsoft 365 and evaluate and recommend new solutions to improve productivity and collaboration.
- Manage integration with VPN/RDS and other cloud-based communication platforms.
- Creating and maintaining platform Compliance Policies (Intune)
- Maintain comprehensive documentation of IT systems, configurations, and processes.
- Stay up to date with emerging technologies and assess their potential benefits for the organization.
- Foster strong relationships with doctors, leaders, and support services teams; actively address
Education:
- Bachelor's degree in computer science, information technology, or related discipline or equivalent work experience.
- Microsoft 365 certification is a plus.
Experience:
- Minimum 3 years’ experience as a Microsoft 365 admin or similar role.
- Knowledge of Microsoft Dynamics 365 is a plus
- Strong knowledge and experience in Microsoft 365 applications and services, such as SharePoint, Teams, Exchange, and OneDrive.
- Proficient in Power Apps and Power Automate, and able to create and optimize business processes and workflows.
- Experience in implementing and managing conditional access rules, policies, and best practices for Microsoft 365 security and compliance.
- Hands-on experience with PowerShell
- Excellent communication, troubleshooting, and problem-solving skills.
- Ability to work under pressure and meet deadlines.