Role : Site Reliability Engineer / Lead
Location : 100% Remote
Type of Contract : Full Time
Experience
The Skills required here are
- Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
- Customer Service: Customer support on merchant escalated issues specific to applications (e.g. increased latency, transactional issues, features not working as encouraged, etc.)
- Language Expertise: Expertise in one or more general development languages (e.g., Java, Python)
- Support: Experience supporting modern services and web applications on Linux and or Windows environments.
- Learner: Constant drive to learn new technologies such as Dev-ops platforms, Kubernetes, Docker, etc.
- Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams Scope of the work is
- Leverages relevant technical working knowledge to understand requirements.
- Identifies and contributes to the development and solution strategies to team members that improve the support and functionality of applications under minimal guidance.
- Applies best practices in configuring and troubleshooting software applications, systems, databases, and associated devices.
- Collaborates with others to support and ensure the stability of critical applications.
- Analyzes simple application performance concerns that threaten application functionality and applies knowledge and tools to verify assumptions