At Disney, we're storytellers. We make the impossible, possible. The Walt Disney Company is the premier entertainment & technological leaders. Walt's passion was to continuously envision new ways to move audiences around the world - a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies, and other businesses. Uniting each endeavor is a dedication to crafting & delivering unforgettable experiences - and we're constantly looking for outstanding ways to improve these exciting experiences.
The Business Technology Platforms group is part of the Enterprise Technology Core Systems & Platforms organization. Here, we are responsible for the products and platforms that support Disney's corporate business functions and enterprise service management platforms (Appian, Salesforce, & ServiceNow). We are looking for a Staff Software Engineer to ensure that we are building outstanding products, and continuously maintaining and enhancing existing products to improve what differentiates us from others.
What You Will Do
- Own the development (or develops, test, and deploys) of medium to large, innovative software solutions and projects that meet specifications and impact future development. This could include reviewing/writing code, leading programming & testing, and debugging
- Manage oversight of platform projects and related agile delivery teams, where a project comprises of multiple components, throughout its entire lifecycle
- Design the component tasks of software development projects, and conceive and set technical architectural direction
- Act as a peer group leader to help train staff on Software Engineering standards and processes - service as an escalation point for difficult problems and sophisticated inquiries
Required Qualifications & Skills
- 7+ years experience in a Software Engineering type role
- Ability to develop, create, and test server-side with advanced JavaScript, Angular, Unix Shell, and Windows PowerShell scripts
- Demonstrated success in platform automation, workflows, abstraction APIs, and Scripted Rest API Framework
- Knowledge of ITIL v3 or later and ITSM best methodologies
- Experience developing solutions on the ServiceNow platform
- Experience working in an outsourced IT environment and building strong collaborative vendor relationships
- Experience with agile software development methodologies (PMI-ACP, SAFe Agilist, ICP-ACC, etc.) and leading the full software development lifecycle
- Effective communication, writing, collaboration, and executive presentation skills - with an ability to translate sophisticated ideas across multiple domains into understandable strategies, requirements value statements, and business outcomes
- Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
Preferred Qualifications
- Master's degree in a related discipline
- Deep experience within the ServiceNow Platform (Service Portals, Employee Service Center, HR Service Delivery, etc.)
- Experience with the following platforms: SAP, Workday, SuccessFactors