Job Description:
The Operations Specialist is responsible for overseeing the daily operations of the warehouse, ensuring a smooth process from receiving to picking, packing, and shipping orders. This role guarantees that all orders are fulfilled accurately and on time while maintaining high-quality standards. The Operations Specialist also addresses client questions, manages special projects, and tracks key performance indicators (KPIs) to report overall performance.
Qualifications:
- Bachelor's degree in Business, Engineering, Logistics, Supply Chain Management, or a related field preferred.
- 2+ years of experience in operations.
- Proven leadership and team management skills.
- Excellent communication and customer service skills.
- Hands-on experience in warehouse operations, with a willingness to engage in daily tasks.
- Ability to stand out through exceptional performance and proactive problem-solving.