Company Description Medical equipment service company.
Role Description
This is a contract hybrid role for a Customer Service Representative at Anchor Medical Solutions based in Garden Grove, CA. Some work from home is acceptable. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and delivering an exceptional customer experience. They will handle customer inquiries, resolve issues, and maintain strong relationships with customers.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience skills
- Excellent communication and interpersonal skills
- Problem-solving and conflict resolution skills
- Ability to handle high-volume calls and emails
- Knowledge of customer service principles and practices
- Proficiency in customer service software and CRM systems
- Experience in the healthcare industry is a plus
- High school diploma or equivalent