Business Analyst (AI Chatbot) - Remote
Columbus, OH – 12+ Months Contract
Experience
- Bachelor’s degree in computer science, Information systems or related discipline, or equivalent and extensive related project experience.
- 3-5 years of business analysis experience
- 2 years or more extensive experience in Conversation Flow Design focusing on User Experience
- 1-2 years Azure Language Studio experience, 1 -2 years Google Dialog Flow experience preferred.
- Experience facilitating user experience workshops for requirements analysis.
- Experience in training and deploying AI models - analyze, define, test, and improve user experience of AI Chatbot solutions
- Experience creating workflows using formal notation such as the Business Process Modeling Notation (BPMN) is preferred.
- Knowledge of formal requirements gathering methodologies.
- Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures.
- Experience developing Functional requirements and conversation flows - describe what the system, process, or product/service must do to fulfill business requirements.
- Experience developing User (stakeholder) requirements - are a very important part of the deliverables, the needs of the stakeholders will have to be correctly interpreted. This deliverable can also reflect how the product will be designed, developed, and define how test cases must be formulated.
- Strong organization and writing skills. Experienced developing graphic representations of complex business processes.
Regards,
Ravi