Position Overview: As a Business Analyst you will play a pivotal role in analyzing business processes and implementing solutions to drive operational excellence. Leveraging your expertise in Amazon Web Services, Jira, and MS Office, you will collaborate with cross-functional teams to streamline workflows, enhance decision-making, and maximize performance across various departments.
Key Responsibilities
- Collaborate with stakeholders to understand business objectives, processes, and requirements within the hospitality industry.
- Utilize Jira for project tracking, creating user stories, and managing project backlogs.
- Develop comprehensive reports and dashboards using MS Office suite (Excel, PowerPoint, Word) to communicate findings and recommendations to key stakeholders.
- Work closely with IT teams to translate business requirements into technical specifications for system enhancements or new implementations.
- Facilitate workshops, meetings, and presentations to gather requirements, validate solutions, and drive alignment across teams.
- Continuously monitor and evaluate performance metrics to ensure alignment with business objectives and identify opportunities for optimization.
Qualifications
- Bachelor’s degree in Business Administration, Information Systems, or related field.
- Proven experience as a Business Analyst in the hospitality industry or a related field.
- Proficiency in Amazon Web Services (AWS) for data extraction, analysis, and visualization.
- Strong understanding of project management methodologies, with hands-on experience using Jira for project tracking and creating user stories.
- Advanced proficiency in MS Office suite (Excel, PowerPoint, Word) for data analysis, reporting, and presentation.
- Excellent analytical, problem-solving, and critical thinking skills.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
- Detail-oriented with a strong focus on accuracy and quality of work.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
Preferred Qualifications
- Certification in AWS or Jira.
- Familiarity with hospitality industry-specific software and systems.
Skills: business analysis planning & monitoring,frd,ms office suite (excel, powerpoint, word),aws,brd,amazon web services (aws),jira,project management methodologies