Our client is looking for ERP BUSINESS ANALYST (Plex)
ESSENTIAL DUTIES & RESPONSIBILITIES
- Answer user’s requests, both locally and remotely, for ERP system (Plex Manufacturing) through a desk tool request system
- Ensure request systems effectiveness (close/open tickets, organize workshops on demand, etc.)
- Work with ERP system users and managers to determine appropriate/optimized system configuration
- Research, identify, develop, test and implement changes to enhance ERP systems and business processes
- Maintain the IT project portfolio updated
- Deploy Industry best practices to enhance efficiency throughout Plex Manufacturing modules
- Actively participate/lead various problem-solving workshops to meet customers’ expectations
- Deal with change management while implementing novelties
- Support EDI change requests
- Demonstrate a continuous improvement work ethic
- Implement both quick wins and long-term solutions
- Provide training to users
EDUCATION & EXPERIENCE:
- Bachelor’s degree in Business Management, Management Information Systems or equivalent
- Proficient knowledge of Plex manufacturing
- Minimum of 5 years of related experience
- Knowledge of various Manufacturing business processes / Manufacturing experience is required
- Experience in business process mapping, an asset
- Strong understanding of integrated systems
- Knowledge of SQL code an asset
- Experience with Business Intelligence applications (IntelliPlex, Crystal Report, etc.)
- Experience in application of lean principles
- Familiarity with Microsoft Office Suite 2010, 2016 and Office 365
- Strong analytical, innovative problem solving and multi-tasking skills
- Availability to travel (valid passport)
- Project management experience