Job Summary
This position is for an Import Manager (Ocean Operations). Responsibilities will entail promptly preparing and distributing all required air and ocean import documentation to pertinent parties, including delivery orders and arrival notices. The role involves liaising with vendors and customers to procure necessary documents for effective transaction fulfillment.
Job Responsibilities
- Prepare and distribute all required air and ocean import documentation in a timely fashion to appropriate parties (i.e. delivery orders, arrival notice, etc.)
- Communicate with vendors and customers to obtain documents required to satisfy transaction requirements
- Track, trace, and monitor progress of shipments and deliveries to ensure timely processing
- Communicate with air and ocean carriers, origin and destination locations regarding shipment status, special handling, and delivery of freight
- Mediate delivery requirements and shipment tracking between customers, truckers, brokers, warehouses, and vendors to ensure proper delivery
- Ensure accuracy and completeness of import documentation
- Input, distribute A/P invoices and ensure timely A/R collection
- Act as an operational liaison with customer to provide excellent, professional customer service
- Handle order fulfillment operations, billing, and customer service functions in a timely manner
- Negotiate rates & find additional competitive (service and rates) vendors
Requirements
- Bachelor's or Associates degree preferred
- Bilingual in Korean/ English is required
- Ocean/Air Logistics with a minimum 5 year global trade industry experience
- Excellent computer skills
- Ability to work in a fast-paced environment within a team setting
- Ability to multitask and work efficiently
- Strong inter-personal and communication skills, both verbally and written
Benefits
- Medical, Dental, Vision Insurance Plan (100% Employer paid)
- 401K Plan w/ Employer Match
- Life Insurance Plan (100% Employer paid)
- Generous PTO, Paid Holiday, Floating Holiday