Need both Jira and Confluence admin experience
Groovy Scripting
some exposure to AWS
basic shell scripting / linux expereince
willingess to help with off hours production support at times
Job Description
8-10 years of experience in administering Jira and Confluence both from front end and back end.
- Expert level Atlassian tool administration knowledge on JIRA, Jira Service Desk and Confluence and all their features.
- End-to-End Installing and Configuration of the applications in Linux Environment (Front End and Back End)
- Enabling SSO and Security Configurations – SSL, Certs installation, Session Configurations, SSO.
- Expert in building Automations and Scripting in Jira and Confluence platform.
- Proven expertise in triaging and fixing Performance issues on Jira and Confluence.
- Proven expertise in building Resilient Systems.
- Formulating technical solutions by using JIRA, Confluence features and Associated plugins.
- Proven experience in Cloud Migrations (AWS, SAAS)
- Expert knowledge on Atlassian REST APIs (Jira, Confluence, Jira Service Desk).
- Experience in building Integrations for Jira and Confluence with external applications.
- Understanding of Agile Concepts - Scrum, Kanban, Scaled Agile (preferable)
- Hands-on in using the tools from a user perspective - using projects, boards, issues, issue types, jqls, sprints, reports, spaces, pages, gadgets.
- Hands-on with Jira Service Management and Administration.
- Hands-on with using Metrics and Reporting capabilities – Out of the box and plugins.
- Strong troubleshooting skills on these platforms.
- Integrating Jira and Confluence with other tools.
- Technical skill sets include Solid experience in
- Jira and Confluence Architecture and underlying tech stack.
- Jira and Confluence – Admin and System Admin functionalities.
- Scripting language – Groovy (preferable), Python.
- Atlassian Plugin SDK and Plugin architecture.
- Java Tech Stack (all latest versions ) - Core Java, J2EE, Tomcat, JSP, JavaScript, Maven, Spring Technologies.
- OS: Linux, Shell, Shell scripting and shell commands.
Hands-on with JQL and CQLs.
Nice To Have Skills
- Hands-on using plugins: Script Runner, Portfolio, Comala, Refined, JMW, JSU, EazyBI, Dynamic forms, Elements Connect, Xray.
- Hands-on working on migrating on prem / Data center tools / applications to AWS.
- Hands-on experience working in AWS – Services:
- AWS EC2
- Storage : S3, RDS , EBS and related services
- Networking : ALB, VPC, G/W related services
- Monitoring : Cloud Watch, Cloud Trail, SPLUNK
- Automation, Lambda, Python or any similar scripting knowledge
- Configurations : Cloud Formations, Config, , Auto Scaling, Service catalog, management services, CLI, CLI
- Experience working with DevOps tools specifically with pipeline tools, Gitlab, Jenkins, bitbucket, UCD
- Working experience with DevOps or Agile processes
- Automations via scripting.
- Development of solutions extending Atlassian REST services and JIRA/Confluence plugins using the Atlassian SDK.
- Experience with migration to Atlassian Cloud (SaaS)
- Other AWS services, AWS ECS Fargate, Trusted Advisor (knowledge), Well Architect (knowledge), Organization (knowledge)
- Knowledge/Experience – working in Mural, Miro, Craft.Io ,IBM Rational DOORs NextGen, Jama software.