Company Description
ROK Financial is committed to establishing solid relationships with clients, lenders, and partners. We provide financing solutions to business owners while creating a positive association with business financing. Our streamlined process, revolutionary technology, and expert team support business owners' ability to create new opportunities. ROK Financial is proud to empower small businesses and help them generate perpetual opportunities through simple business financing.
Role Description
This is a full-time remote role for a Referral Specialist at ROK Financial. The Referral Specialist will be responsible for day-to-day tasks including communication with clients, providing exceptional customer service, handling prior authorization, understanding medical terminology, and navigating insurance processes.
Qualifications
- Excellent communication and customer service skills
- Experience with prior authorization and navigating insurance processes
- Knowledge of medical terminology
- Strong problem-solving and organizational skills
- Ability to work independently and remotely
- Experience in the financial or healthcare industry is a plus
- Bachelor's degree in a related field is preferred