Akkodis is seekinga Customer Service Representative for a Contract position with a client in Dallas, TX (Hybrid Model). Ideally, we are looking for applicants with a solid background in Call Center Representative and extensive experience with Microsoft Office, SAP, B2B & Salesforce.
Pay Range: $17 to $20/hour. The rate may be negotiable based on experience, education, geographic location, and other factors.
NOTE: Candidates will need to work all 5 days in the office for the first 2+ weeks to have them shadow others in the office before moving to a hybrid schedule.
Customer Service Representative Job responsibilities Includes:
Manager would like to see stable work history, at least 3 years call center experience and any experience as a lead, quality or training
SAP and B2B experience is highly preferred
Manager would like candidates to be tested on the following and have results posted with resume
- Computer skills Excel/Word
- Customer service scenarios
- Making sure if they have SAP or Salesforce: please elaborate how they used those systems.
Qualifications:
Position requires college degree or equivalent work experience preferred, a minimum of 3-5 years experience in Customer Service, proficient skills in MS Office Suite, excellent communication, interpersonal and organizational skills, ability to handle multiple projects simultaneously with strong attention to detail, flexible work hours, knowledge of SAP a plus.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pays upon meeting eligibility criteria.
Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.Akkodisgroup.com/en-us/candidate-privacy/ .
The Company will consider qualified applicants with arrest and conviction records.