Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is for you!
Working with some of the US’ premier companies, we excel at connecting candidates with positive cultures and dynamic teams. We even go the extra mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches.
Hired by Matrix has provided talent solutions to enhance organizations’ team capacities for over three decades. As a full-service search firm, we partner with companies across industries, including Financial Services, Fintech, Consumer Goods and Services, Security and Logistics, Pharmaceutical / Biotech, Technology, Automotive, Engineering, and Healthcare.
At-a-Glance:
Are you ready to build your career by joining a global financial company? If so, our client is hiring a UX Designer!
What You'll Do:
- As Product Designer you’ll work in a multidisciplinary team, alongside researchers, experience designers, visual designers and developers, to deliver word-class, human-centered products and services for Customer Office.
- Your role will be to analyze, plan, map, and create the most valuable and contextually accurate experiences that are simple, and intuitive for customers to use.
- Not only will you be excited by the challenge of creating great products across multiple channels, devices, and platforms, but you will also be able to see and own the end-to end journey as well as the
- detailed outcomes.
- You will have a deep understanding of digital technology, how to design in an fast-paced, high-pressure environment, whilst helping transform end-to-end product and service delivery model
- Main responsibilities:
- As Product Designer you will:
- Understand customer needs and identify were separate interactions should come together as one that meets that need
- Arrange these separate interactions into rational user flows and digital touchpoints for that product
- Look for commonalities in activities across experiences where new product opportunities could be realized
- Understand the core Human Centered Design framework of an experience and design targeted improvements to that framework that accommodates new and improved process refinements
- Create and rapidly iterate interactive prototypes in accordance with task, scenario and journey
- Identify and design new cross-functional design patterns and standards
- Co-creating on designs with developers, marketing and product stakeholders
- Put forward new cases for designs improvements with product managers
- Communicate with detailed design and industry backed decisions and be able to represent all
- experience touchpoints
- Engage and align with all multidisciplinary teams across the customer office business
- Run and lead Design Thinking, Lean Business Canvas workshops, design sprints and other
- collaborative activities
- Represent and champion Human Centered Design across the entire business
- Analyze failure within existing experiences and identify root causes for that failure
- Identify opportunities for cost reduction and process improvement within existing services
What You Bring:
- Skills and experience It’s essential that you will have:
- 4+ years in a Product Design, UX or equivalent design role
- Agency and or corporate environment experience
- Solid experience with the following ⁃ Sketching ⁃ Wireframing ⁃ Prototyping ⁃ Site mapping ⁃ Data Visualization and Communication ⁃ Workshop Facilitation ⁃ Visual User Interface Design ⁃ User Flows ⁃ Experience Mapping ⁃ Research ⁃ User Testing ⁃ Experience Strategy
- Demonstrable experience of explaining design ideas and concepts in a way that people of different backgrounds can understand
- Demonstrable experience of how to interpret qualitative and quantitate research
- High level of experience with recognizing complex business challenges
- Experience working in a fast-paced environment
- Working collectively and autonomously with cross[1]functional teams
- Solid understanding of Information Architecture, taxonomy, language and content matrixes
- A design related degree or relevant experience in designing products and services
- Experience working across multiple business units
- Demonstrable experience on how visual form and experience function work together
- Experience working in lean and or agile environments
- Basic front-end technology integration and enablement knowledge
- Ability to translate outputs and outcomes into compelling written presentations
- The following competencies are essential:
- Collaborating and partnering—Develop and inspire those around you; encourage, acknowledge and reward individual and team efforts
- Continuously changing and improving—Sought by senior leadership for progressive and innovative counsel
- Making effective and decisive decisions—Provide unscripted strategic counsel—can “think on your feet” without disrupting strategic intention
- Leading and communicating—Viewed as a role model and leader within the organization
- Influence of experience quality— tie a design to a strategic initiative or business outcome within our organization and across multiple business domains
- Humility at the highest level—Welcome the constructive criticism of the work and be able to constructively review the work of other designers
- Empower your co-workers—Contributes to team[1]building activities and growth paths
- Challenge thinking appropriately—Listen, observe, and respond. Apply logic and reasoning to ask the right questions at the right time to influence those around you into creating the best solution for the business and all customers
- Storytelling and presentation skills—Create clear, compelling and cohesive presentations that frame context with emotion and need, so audiences can be taken on an informative, self-guided journey
- Empathy & Curiosity—Drive inquisitive thinking, exploration and investigation with customers and stakeholders. Understanding how we feel and react to moments of need, opportunity and challenge
- XD
- MIRO
- Adobe CC
- Keynote
- InVision
- Microsoft Teams and or Slack User Zoom
Position Type: Contract
Get in Touch:
We want to hear from you! If you think you'd be a good match, submit your resume and reach out to Karmina at (862) 658-6689 to learn more.
Who We Are:
Since 1986, Hired by Matrix, Inc. has improved our candidates' lives with exciting job opportunities that provide outstanding career advancement. Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days, and a 401k option with a company match after one year.
Hired by Matrix is an Equal Opportunity Employer and proud to be certified as both a Woman-Owned Business Enterprise and a Woman-Owned Small Business.
Connect with us on LinkedIn today and learn more about how HbM can change your career: https://www.linkedin.com/company/hired-by-matrix-inc/
Check out our Career Center: https://www.hiredbymatrix.com/find-work/open-positions/