Department: Craftexcom
Location: San Antonio, TX
Compensation: $17.50 - $24.50 / hour
Description
Job Title: Data Entry Customer Service
Location: San Antonio, TX
Welcome to
Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic brilliance. With a passion for all things marketing, we are committed to delivering exceptional solutions that connect businesses with their target audience in the most compelling and effective ways.
Craftexcom We are seeking a detail-oriented and efficient individual to join our team as a Data Entry Customer Service representative. In this role, you will be responsible for accurately entering customer information into our database and providing exceptional customer service through various communication channels.
Pay range: $17.50 - $24.50 hourly
Full time
Key Responsibilities
- Accurately enter customer information into our database
- Ensure data quality by verifying the accuracy and completeness of information
- Communicate with customers through various channels, including phone, email, and live chat
- Provide exceptional customer service by addressing inquiries and resolving issues promptly and effectively
- Collaborate with internal teams to obtain and clarify customer information
- Maintain confidentiality and protect sensitive information
- Keep accurate records of customer interactions and transactions
Skills, Knowledge And Expertise
- High school diploma or equivalent
- Proven experience in data entry and customer service roles
- Proficient in using data entry software and tools
- Excellent typing and data entry skills
- Strong attention to detail and accuracy
- Exceptional communication skills, both written and verbal
- Ability to multitask and prioritize work effectively
- Familiarity with customer service principles and practices
Benefits
- Competitive salary and comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Opportunities for professional growth and career advancement within a dynamic company.
- Supportive and collaborative work environment focused on employee development and innovation.
- Meaningful work that allows you to contribute to the overall success of the company.