About Us: LeisurePay, the fastest-growing ISO in the USA, is a pioneering financial technology company dedicated to providing premium banking and payment processing solutions. We work exclusively with Minority Deposit Institutions (MDIs) to support and empower minority and women-owned businesses. Recognized as the 'Best New Startup' by Hacker Noon, LeisurePay offers innovative and reliable payment solutions to over 3,000 specialty retail locations, including head shops and smoke shops.
Role Description
This is a full-time remote role for a Relationship Manager at LeisurePay. As a Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients. Your day-to-day tasks will involve understanding client needs, providing personalized support, resolving issues, and identifying opportunities for growth and upselling. You will also collaborate with cross-functional teams, such as sales and the CEO, to ensure client satisfaction.
Qualifications
- Excellent interpersonal and communication skills
- Strong customer service orientation
- Ability to build and maintain client relationships
- Problem-solving and conflict resolution skills
- Experience in financial services or banking industry
- Knowledge of payment processing systems and technologies
- Proficiency in CRM software
- Ability to work independently and remotely
- Ability to Travel
What We Offer:
- Competitive salary.
- Flexible remote working options.
- Opportunity to work with a diverse and innovative team.
- Professional development and growth opportunities.
- A supportive and inclusive work environment.
We look forward to welcoming you aboard!