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Summary
As a Cloud NOC Tier 1 Engineer you will use cutting-edge cloud and data technologies to streamline services to our clients. Ensure that large-scale Azure environments are stable and that issues are quickly identified and resolved. Build comprehensive infrastructure alerts and monitoring tools and dashboards to gauge the health of system components. Implement innovation to improve efficiency of Azure infrastructure related activities. Serve as point of escalation for challenging and complex issue resolution. Join our team of Data and Cloud professionals and accomplish what others only dream of.
What You’ll Be Doing
- Employ excellent client-facing and consulting skills to create innovative business solutions based on your network and systems experience
- Participate in the design and implementation of secure operational solutions and services across the client’s business and IT support areas
- Implementation and operations of operational capabilities and tooling (Azure native first) required for ongoing operations in the areas of: Monitoring, Alerting, Security Controls, Backups/Retore, Disaster Recovery
- Participate in solutions integrating Microsoft Azure clouds (public and government community) with services hosted on-premises and in other clouds
- Participate in software solutions/scripts to support automation of cloud configuration and administration
- Implement AIS cloud infrastructure solution offerings based on public cloud, private cloud, hybrid client environments, and multi-cloud environments
- Support security audits, accreditation, and certification processes for cloud-based system architectures
- Provide recommendations for AIS’ quality standards for tools, techniques, and methodologies, advising on their application, and ensuring compliance
- Build and maintain comprehensive alerting and monitoring tools to maintain awareness of, and expedite troubleshooting of infrastructure related issues in Azure environments
- Serve as point of escalation for challengin
- g and complex issue resolution
- Follow a rigorous server patching process
- This is a remote opportunity with some travel to the client site.
Location and travel details
This is a remote opportunity with some travel to the client site.
Citizenship And Clearance Requirements
U.S. citizenship required
Must have and maintain a Secret Clearance
Required Skill For This Opportunity
- 1-3 years of experience in cloud systems engineering and platform operations to support developers and business objectives
- Experience with production readiness and operation capabilities using tools like Azure Monitor, Azure Sentinel, Azure Automation, Azure Backup, Azure Security Center, etc. - Apply these capabilities to IaaS and PaaS services such and VMs, Azure Service Environment ASE, Azure Kubernetes Service AKS, Spring Cloud, Azure Virtual Desktop, etc.
- Be well versed in cloud infrastructure technology and understand public and private cloud concepts such as Software as a Service (SaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS), and Infrastructure as a Service (IaaS)
- Experience with automation to Infrastructure (IaC - Infrastructure as Code such as ARM and Terraform)
- Experience with the Cloud, Windows/SQL Server, PowerShell scripting, and virtualization
- Experience developing, configuring, and managing cloud-based systems supporting enterprise web-based applications
- Security+ or equivalent certification
- Basic understanding of Azure subscriptions and resources, implement and manage storage, deploy and manage virtual machines, PaaS services, configure and manage virtual networks, and manage identities
NOC Shift
Weekends / Holidays S-S 8AM-8PM - 16 hours during weekdays
Nice To Have Skills
- Obtain or utilize certifications as part of continuous professional growth, especially Microsoft infrastructure and Azure related certifications
- Experience with Dynatrace monitoring toolset
- Experience implementing Azure alert
- Previous experience working in a NOC
- secure and scalable hybrid cloud architectures
- Good written and
- Experience with DevOps workflows using tools like GitLab, Jenkins, and others
- PowerShell scripting for task automation; Infrastructure as Code
- Microsoft certifications, especially Azure and Security focused
Applied Information Sciences is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis covered by law. Employment decisions are based solely on qualifications, merit, and business need.
