Summary
The Assistant Clinical Manager/Program Administrator is a first line manager who in collaboration with the Clinical Manager directs nursing care and coordinates resources for a specified unit and performs administrative activities while providing leadership and support to staff.
Areas of major responsibility include: Patient Focus; Human Resource Management; Financial Management; Departmental/Organizational Support; and Clinical Practice Management/Development. The related values of each major area of responsibility are:
Patient Focus Core Behaviors
The Assistant Clinical Manager collaborates and supports the health care team in the delivery of quality and fiscally responsible patient-focused care as evidenced by:
- Providing/directing nursing care throughout the life span with consideration of the aging process developmental and cultural patterns in each step of the nursing process.
- Identifying and allocating environmental technical personnel resources needed to meet the need of patients family and colleagues.
- Participation in quality assessment and improvement programs in order to evaluate effectiveness of care delivered.
- Enhancement of unit behaviors through encouragement of education implementation of new concepts and technology.
- Providing leadership in the development of policies procedures standards of care and critical paths to promote positive patient outcomes.
Human Resource Management Core Behaviors
The Assistant Clinical Manager is responsible to facilitate stimulate and evaluate human resources to provide quality cost efficient patient care as evidenced by:
- Staffing the patient care unit to meet patient's needs based on the patient classification system and resources available.
- Documentation and communications of staff performance with recommendations for quality and growth.
- Interdisciplinary collaboration to foster staff development.
- Development of unit staffing schedule to provide a fiscally sound and safe staffing pattern which meets patient and family needs and expectation.
- Conducting informational staff meetings to provide a positive environment conducive to change and progress in the health care field.
- Identifying staff educational needs and works with the Clinical Manager and Unit Teacher to promote learning.
Financial Management Core Behaviors
The Assistant Clinical Manager effectively utilizes resources to develop cost efficient delivery of high quality services as evidenced by:
- Critical Path development and utilization that provides quality cost-efficient guide to patient care.
- Encouragement of financial conscientious staff with stimulation to participate in development of cost-effective ideas and plans.
- Assist in the development of capital and operational budgets defined for the unit.
- Encouragement of staff to develop and implement new concepts and technology into nursing practice.
- Develop unit staffing and scheduling to maximize personnel talent and potential.
- Monitoring staff compliance to schedule through weekly payroll.
Departmental/Organizational Support Core Behaviors
The Assistant Clinical Manager is responsible to contribute to the organizational plan for development of short and long-term goals as evidenced by:
- Providing unit management coverage in collaboration with the Clinical Manager.
- Directing and supervising unit staff.
- Identify and resolve nursing care conflict and problems related to the unit.
- Communicating the status of unit operations activities and issues to the Clinical Manager or appropriate discipline.
- Participating in unit management meetings and recommending fiscal/patient care objectives standards and goals.
- Chairing unit staff meetings in collaboration with the Clinical Manager.
- Collaboration with nursing faculty to facilitate students to meet educational needs.
- Participation in the formation of policy procedures standards.
- Participation on organizational committees.
- Compliance to Joint Commission standards.
Qualifications-education
Must have current licensure to practice as a Registered Nurse in the State of Rhode Island. Bachelor of Science in Nursing required. Candidates matriculated into a BSN program will be considered. Maintains an active CEU/Education file.
Qualifications-experience
Minimum of 3 years relevant experience with demonstrated clinical and leadership skills. Maintains mandatory skills; remains current in practice and technology