Job Title: Sr. Admin – Enterprise Job Scheduler
FLSA Status: Exempt
Overview: Seeking an experienced Redwood RMJ (Run My Job) Sr. Admin to lead the orchestration and management of the Redwood RMJ solution. This role involves understanding team requirements, implementing and updating applications, providing ongoing support, and ensuring optimal performance across multiple platforms.
Duties & Responsibilities:
- Manage and optimize the Redwood RMJ scheduling tool for centralized job management.
- Deploy and maintain the Redwood RMJ solution, ensuring high availability and productivity.
- Design scalable solutions for growing batch job and scheduling needs.
- Implement role-based access security and define clear service governance.
- Automate task scheduling per established standards and support application owners.
- Audit and ensure compliance with Redwood RMJ standards across platforms.
- Provide mentorship, training, and 24/7 support for Redwood RMJ issues.
- Document incidents and create knowledge articles in ServiceNow.
- Follow change management processes and participate in CAB meetings.
- Stay updated on workload automation trends and conduct periodic reviews with application owners.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Strong understanding of workload automation concepts and best practices.
- Experience with scripting languages such as Python, PowerShell, or Shell scripting, Java.
- Public cloud experience.
- Preferred OS experience (Unix, Linux, Windows, iSeries).
- Basic scripting knowledge of Windows, CMD/PS1, Unix, Linux, Web Services, SOAP, and REST.
- Preferred networking experience to help diagnose any connectivity issues with process servers, platform agents, secure gateways, emails, etc.
- Preferred API experience to assist in managing integrations with multiple systems.
- Admin experience on any other platform like an ERP or a SaaS platform.
- Preferred experience with enterprise applications: SAP, ServiceNow, etc.
- Experience with batch scheduling software such as SAP Redwood, Help Systems.
- Familiarity with distributed systems integration or cloud services is a plus.
- Play an active role in process improvements and development utilizing the ITIL Framework.
Minimum Qualifications: Education:
- Bachelor's Degree in Business or Technical discipline preferred
- Note: Sufficient and relevant work experience may be considered in lieu of the educational requirements
- Preferred Certifications: Redwood-RJM administrator
Experience:
- 5+ years of experience deploying, managing, and supporting Redwood RMJ solutions.
- 5+ years of work experience in a high-paced environment.
- 5+ years of experience in a team lead or similar role.