JOB SUMMARY:
The Accounts Receivable (AR) Supervisor is responsible for overseeing the daily operations of the AR department, ensuring the accuracy and efficiency of all accounts receivable processes. This role involves managing a team, maintaining strong customer relationships, and optimizing AR performance. The ideal candidate will have a strong background in finance, excellent leadership skills, and a passion for the ice cream
JOB ACCOUNTABILITIES:
- Supervise, train, and mentor the AR team, ensuring high performance and professional development.
- Conduct regular performance evaluations and provide feedback to team members.
- Foster a collaborative and positive work environment.
- Oversee the processing of invoices, credit memos, and customer payments.
- Ensure timely and accurate posting of all AR transactions.
- Monitor and manage the AR aging report to minimize outstanding balances.
- Implement and maintain effective credit control procedures.
- Build and maintain strong relationships with key customers.
- Address and resolve customer billing issues and disputes promptly.
- Collaborate with the sales and customer service teams to ensure seamless customer interactions.
- Prepare and present regular AR reports to the Corporate Controller and other senior management.
- Analyze AR data to identify trends, potential risks, and opportunities for improvement.
- Develop and implement strategies to optimize AR performance and cash flow.
- Ensure compliance with company policies, accounting standards, and regulatory requirements.
- Continuously evaluate and improve AR processes to enhance efficiency and accuracy.
- Implement best practices and leverage technology to streamline AR operations.
- Perform other related duties as assigned.
JOB QUALIFICATIONS:
Education:
- Bachelor's degree in Accounting, Finance, or a related field.
- Minimum of 5 years of experience in accounts receivable or a related finance role, with at least 2 years in a supervisory capacity.
- Strong knowledge of accounting principles and AR processes.
Experience:
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in accounting software and Microsoft Office Suite (especially Excel).
- 5 years of experience working in Accounts Receivable
- Experience with Microsoft Excel and ERP System (Sage)