Hiring Department
Division of Information Technology
Job Description
This position will be a member of the Enterprise Service Management development and administration team. The primary responsibility will be to develop new features for campus IT groups, and UM/MU departments that use the University of Missouri’s Enterprise Service Management solution. To include TeamDynamix Client Portal, Ticketing, and Asset application development and administration, troubleshooting of reported issues, fixing development bugs, and maintaining the health of the Enterprise Service Management solution. The position will also be responsible to complete routine system maintenance, performance monitoring/analysis and be included in an on-call rotation.
In this role, the developer will be expected to work closely with their fellow Enterprise Service Management team members and with other campus IT groups and departments. Identifying requirements, preparing solution proposals, develop solutions, coordinate user acceptance testing, participate in knowledge transfer and end user documentation development.
We use Agile development methodologies to organize our work and publishing changes on a routine basis. This is a fast paced, highly autonomous role.
Shift
Monday – Friday, 8am – 5pm
Evening, weekend and on-call work may be required to meet deadlines and correct system failures.
Minimum Qualifications
- Working knowledge of or proven capability to quickly learn programming language(s), operating systems, text editors, report generators, database management, direct access techniques, remote processing and virtual systems to be utilized / supported within the hiring operating unit.
- Working knowledge of HTML, CSS, JavaScript, and code versioning repositories.
- Experience with multiple server-side frameworks such as Microsoft .NET Core, C#, PowerShell, SSIS package development, or TeamDynmix iPaaS. Some experience in Reporting tools like Microsoft Analysis Services, PowerBI, Python, and R.
- Knowledge and experience using, developing, or administering an IT Service Management or Enterprise Service Management solution.
- 3+ years of development experience
- 5+ years of professional experience
Preferred Qualifications
Knowledge of data modeling concepts and database design techniques, testing, debugging, and performance tuning databases and web applications, and applying security concepts while designing and maintaining database data integrity. Prefer Microsoft SQL Server experience over other database environments. Some Azure cloud experience with SQL Managed Instance or SQL Database is desired
Effective communication and interpersonal skills - sufficient to effectively elicit IT information from users, train end users in technical processes, and document IT related procedures.
Ability to establish and maintain cooperative working relationships with those contacted in the course of a work assignment and to participate as a member of a cross departmental project team.
Strong documentation skills
Time management skills and organizational ability for project management.
Ability to work under pressure and meet inflexible deadlines.
Ability to multitask with strict time constraints
TeamDynamix development experience
Agile development experience
Business analyst experience
Anticipated Hiring Range
Salary Range: $51,875 - $83,304 Commensurate with experience
Application Materials
Application, Cover Letter and Resume
Sponsorship Information
Visa Sponsorship Information
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.
Values Commitment
We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.
In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.
Equal Employment Opportunity
The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.
To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.