Job Title: Scheduling Specialist II
Location: Newport Beach, CA 92660
Duration: 13 Weeks( Possible temp to perm)
Pay: $25.00/-Hour
Shift: Mon-Fri (08:30am to 05:30pm)
Position Summary:
Primary Duties and Responsibilities:
-The Scheduling Specialist II assists in the coordination of Patient Procedure/Surgical schedule.
-The Specialist II collaborates in the management and scheduling of complex surgical procedures that may require multiple appointments, as well as add-ons and emergent procedures, facilitating communication between patients, physicians, multiple Organization departments, and staff members.
-Collaborates with Insurance Verification Specialists and assists with the authorization process.
-Coordinates with patients in the scheduling of pre-procedure diagnostic tests and clearances, treatment plans and cycles.
-Creates patient itineraries and makes changes as requested.
-Responsible for clerical support, patient registration filing, data entry, preparation of patient charts and other clerical duties as assigned.
-Assists with the master schedule for procedures and coordinates case resource needs.
-Interacts directly with patients and works in a high call volume environment.
-Participates in the continuous quality improvement processes.
-Maintains a working knowledge of departmental standard operating procedures, including the use of specialized instrumentation, Quality Control requirements, and preventative maintenance.
-Maintains confidentiality.
-Performs other duties as assigned.
Required Skills & Experience:
-Minimum of two (2) years' previous scheduling experience.
-Excellent interpersonal and communication skills Knowledge of proper body mechanics and safety measures.
-Basic knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus Healthcare database systems required.
-Strong knowledge of basic medical terminology preferred.
-Proven ability to interface with all customer levels (Physicians, Staff, Vendors, Patients, Family members.
-Full understanding of medical insurance procedures required.
Preferred Skills & Experience:
-Basic keyboarding minimum 35 WPM preferred.
Required Education:
-High School Graduate or equivalent required.