NO C2C / IF YOU EMAIL ME I WILL BLOCK YOU AS SPAM.
THIS ROLE CAN BE DONE REMOTELY, BUT YOU MUST WORK PDT / PST TIME ZONE 5 DAYS A WEEK.
KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Technical Writer: health insurance, NET web, integration, EDI, cloud, IT, security, QA, databases, etc.
Purpose of Position
Reporting to the Sr. Director, Technical Delivery, the Technical Writer is responsible for creating technical design documents, operating instructions, how-to manuals, technical support instructions, and 'frequently asked questions' content for technical staff, business analysts, support staff and other technical resources. The Technical Writer must be able to discuss, understand and document complex technical information including database design, data management, systems integration, application development and technology architecture. The Technical Writer is responsible for maintaining the consistency of technical content across departments, including application development, quality assurance, user testing, cyber security, business operations, sales, marketing, etc..
Essential Functions:
- Write or revise technical documents for applications, systems integrations, and databases
- Work closely with technical staff to understand the purpose and technical architecture of multiple systems
- Maintain a strong knowledge of technical products and environments
- Edit and enhance material prepared by technical architecture and development staff
- Create or incorporate visual references (graphs, charts, flows, etc.) to increase document accuracy and usability
- Elicit feedback to update and improve existing content
- Builds industry knowledge and develops understanding of business divisions' organization and objectives.
- Maintains an understanding of technical assets and strategic direction.
- Collaborates to share lessons learned and best practices.
- On-site or remote regular attendance and punctuality are essential functions of the job.
- Performs other business tasks or functions as assigned.
Required:
- High School diploma or equivalent required.
- Bachelor's degree or equivalent work experience is desired.
- Society of Technical Communication (STC) certification is a plus
- Health insurance industry experience is a plus.
- 2-5 years of recent experience as a Technical Writer that includes:
- Experience creating technical design documents, operating instructions, how-to manuals, technical support instructions, and 'frequently asked questions' content for technical staff, business analysts, support staff and other technical resources
- Skill at discussing, understanding and documenting complex technical information including database design, data management, systems integration, application development (ideally .NET / C#), quality assurance, user testing, cybersecurity, infrastructure, EDI, cloud (IaaS, PaaS, SaaS, and technology architecture
- Experience working with technical teams (architects, developers, quality assurance, etc.)
- Experience with MSFT Word, Visio, Azure DevOps / TFS, and/or Jama helpfu
- Technology modernization experience is a plus
- Experience working in a matrix organization
- Knowledge of incremental improvement process methodology based on analysis and measurement.
- Strong written and verbal communication skills
- Strong research and knowledge elicitation skills
- Curious, detail oriented and interested in learning
Physical Requirements:
- Requires close vision and must have good hand to eye coordination.
- Must be able to see, hear and speak clearly.
- Must be able to use a computer keyboard for long periods of time.
- May be required to lift up to 40 pounds.
- Working environment is stable and noise level is moderate.
Compensation depends on experience but is typically $30-37/hr W2. We are willing to send qualified candidates over budget.