About You
The Quality Assurance Manager is responsible for managing and enhancing the Food Safety and Quality Assurance programs for Noodles & Company’s supply chain and its unit restaurants, including corporate and franchise locations. The Quality Assurance Manager’s main responsibility is maintaining and continuously improving programs such as HACCP, crisis management, food safety audits (supplier and restaurant), specifications, and nutritional analysis of all menu items.
About Noodles
At Noodles & Company, our mission is to always nourish and inspire every team member, guest and community we serve. We accomplish this by living our values of We Care, We Show Pride, We are Passionate, and We Love Life! We provide our team members with opportunities to learn culinary skills working with fresh food and the art of personal connection with our guests. Come join our amazing team, make new friends, develop your career, and have fun!
Benefits
Careers at Noodles are served with a side of:
- Pay range: $80,000 to $93,000 annual salary
- Eligible for annual performance bonus up to 15%
- Flexible paid time off
- Medical, dental and vision insurance
- 401(k) and stock purchase discounts
- Paid maternity and paternity leaves, adoption, and surrogacy benefits
- Discounts through our gift card program
- Scholarship opportunities through Noodles Foundation
- Monthly technology stipend
- Learn more about our benefits: https://www.noodles.com/careers/perks
Your Day in the Life
- Lead the development, implementation, and enforcement of all company strategies, processes, and procedures related to food safety in restaurants and with Supply Chain Partners.
- Utilize guest service feedback to address quality issues related to guests and restaurants.
- Monitor food safety regulations at federal, state, and local levels to ensure compliance at all restaurants, both company-owned and franchised.
- Monitor and stay updated on regulatory changes related to food labeling, nutritional disclosure, etc., to ensure compliance across all restaurants.
- Regulate any food safety threats that may affect guests, including foodborne illness outbreaks, product recalls, and other food safety concerns.
- Lead the execution of any necessary field product holds/recalls/retrievals, including communication with restaurants and consumers.
- Participate in various project teams, providing QA technical expertise and guidance, especially in culinary and menu development.
- Ensure all published nutritional, allergen, and food labeling information is thorough and accurate.
- Manage and continuously improve the third-party restaurant food safety audit program, ensuring clear and actionable findings. Collaborate with Operations and Training to develop procedures to address any recurring issues.
- Perform site audits of key partner facilities to ensure the safety of all purchased products.
- Lead the qualification process for new Supply Chain Partners, ensuring adherence to Noodles & Company guidelines and the safety of incoming food ingredients.
- Actively participate in regular business reviews with key Supply Chain Partners to address product quality, food safety, and customer service-related issues. Manage continuous improvement activities with key partners related to product quality, sanitation, etc.
- Manage and improve uniform standards for pest control and oversee the pest control system.
- Develop, implement, and continuously improve a comprehensive specifications library and testing process to ensure long-term adherence to Noodles & Company specifications and expectations.
What You Bring to the Team
- Minimum five years of professional experience in the food industry.
- Restaurant experience strongly preferred.
- Bachelor’s degree or an equivalent combination of education and experience.
- Strong working knowledge of HACCP, auditing principles, and process control.
- Working knowledge of food manufacturing and understanding of chemical, physical, nutritional, and microbiological aspects of food products.
- Highly organized, solution-oriented, results-driven, detail-oriented, flexible, and able to prioritize to meet objectives and deadlines.
- Ability to multitask between analytical duties and guest service/relationship building.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills, capable of building solid, professional internal and external relationships.
- Proficient with computers, including email, Internet, and MS Office products.
- Ability to work independently and analyze business needs.
- Must be able to maintain confidential and proprietary information.
- Ability to exercise independent judgment.
Application Deadline: We will be accepting applications for this position until 9/1/2024. Interested candidates must submit their applications before the deadline to be considered for this opportunity. We appreciate your continued interest.
Noodles is an Equal Opportunity Employer and Military Friendly - Veterans & Spouses are encouraged to apply. We are proud to be recognized on Forbes’ Best Employers for Diversity and Forbes' Best Employers for Women lists and are committed to creating an inclusive and diverse environment where Noodlers can bring their full self to work.