Company Description
Giant Leap Consulting is the world's first Courage Building company, dedicated to helping individuals and organizations become more courageous. The company offers strategic planning services, customized leadership & team development workshops, and performance-enhancing skills training to build courage in the workforce. Giant Leap Consulting aims to elevate organizational confidence, standards, and profits through its innovative approach.
Role Description
This is a full-time remote position for an Online Chat Representative at Giant Leap Consulting. The Online Chat Representative will be responsible for engaging with customers through online chat, providing customer service, promoting products or services, and assisting with sales inquiries.
Qualifications
- Communication and Customer Service skills
- Sales and Marketing skills
- Training skills
- Strong interpersonal skills and ability to build relationships
- Previous experience in customer service or sales roles
- Experience with online chat platforms is a plus
- Knowledge of sales techniques and strategies