Our client, the world's leading search engine and technology company, is seeking a Program Manager, Research Operations. This is a 12 month + contract and 100% remote position.
Summary:
- The client is the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers.
- Our vision is to create economic opportunity for every member of the global workforce.
- Every day our members use our products to make connections, Client opportunities, build skills and gain insights.
- We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. Join us to challenge yourself with work that matters.
- We trust each other to do our best work where it works best for us and our teams, and this role can be performed remotely in most locations in the country of employment.
- Program Manager, Client Research Programs – Research Operations and Programs Team
- The client Market Research Operations & Programs (ROPs) team is looking for a Program Manager to primarily oversee operations and logistics for our large-scale advertising and custom research programs. Qualified individuals have knowledge and experience in executing advertising/brand research, experience in managing complex programs with a large volume of projects and have solid market research understanding, able to interpret survey data and develop process-oriented operations.
Responsibilities:
- Manage and execute LinkedIn client-facing research programs.
- This includes handling research request intake, resource planning, monitoring project progress, and executing projects if needed.
- Manage external research partnerships.
- This includes quality control, coordination between external vendors and internal stakeholders, and workflow management.
- Establish programs and project standards, documentation and workflow to ensure success of programs.
- Identify success criteria, tracking metrics and measurements to evaluate the impact of the research programs.
- Continually innovate, iterate and take intelligent risks to design and implement better solutions.
- Coach, provide feedback and hands-on training to research partners and vendors.
- Create and facilitate training for the team as necessary.
- Take on overflow program management or short-term assignments as needed.
- Collaborate with research operations team and leadership to develop well documented processes, process innovation, and improvements.
- Collaborate cross functionally to ensure smooth project setup and execution.
Requirements:
- 2+ years of survey market research or analytics experience.
- 4+ years of project/program management experience.
- BA/BS degree in marketing or related business field.
- Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
Non-Essential Skills/Qualifications:
- Experience with a variety of quantitative and qualitative market research methods.
- Technical & programming skills like SQL, Tableau, XML and HTML.
- Familiarity with survey programming tools like Decipher, Qualtrics or Survey Monkey.
- Track record working in versatile and flexible environments; able to pivot with change effectively.
- Experience presenting recommendations and influencing business solutions based on survey research or data analysis.
- Demonstrated effective communication skills to build support and sponsorship of initiatives and collaboration among partners, stakeholders, and vendors.
- Strong attention to detail, organizational skills, time management skills, and process oriented.
- Ability to navigate ambiguous problems and conflicting priorities.
- Strong leadership skills with the ability to be a team player, collaborate and manage and coach others.
Suggested Skills:
- Program Management.
- Market Research.
- Communication.
Pay rate range: $62.48 - $80.17 hourly
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
- Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF)
- Remote opportunities available
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.