About the Job
We are seeking a Technical Writer, you’ll collaborate with cross-functional teams to create and maintain high-quality technical documentation, enhancing the customer experience. You’ll be responsible for driving documentation projects, mastering relevant tools, and contributing to improving user experience through clear and effective communication.
Duties and Responsibilities.
- As a Technical Writer, you’ll join an already-established writing team focused on creating customer-facing content. You’ll collaborate with a cross-functional team to develop high-quality content to enhance our customer experience. You’ll create both reference and task-based content that enables and supports customers.
- As a Technical Writer, you will be responsible for:
- Working closely with product managers and engineers to create and maintain all types of technical documentation and application content aimed at customers
- Driving documentation projects through the complete development cycle
- Learning and mastering documentation tools, methods, and delivery mechanisms as the work requires
- Understanding user goals and working with cross-functional teams to scope the user experience deliverables
- Identifying risks, solving problems, and communicating project progress
- Following technical communications guidelines.
Basic Requirements.
- Have a Bachelor's Degree in Technical Writing, Computer Science, or another related field or its equivalent
- Possess excellent communication and writing skills in English
- Have writing samples demonstrating your excellence in writing UI text, product documentation, and API references
- Have experience documenting TCP/UDP/IP/DNS network applications
- Have a solid understanding of Markdown and GIT
- Have solid understanding of IP protocols such as TCP/IP, HTTP, DNS, TLS
- Have analytical skills to process complex technical information and the desire to learn new skills
- Proactively suggest not only edits but interaction design changes that would improve user experience.
- Enjoy collaborating with cross-functional teams.
About Us:
Collabera Digital is a new-age digital engineering company delivering unique experiences, actionable insights, and intelligent products & platforms at the intersection of talent & technology. With a global presence spanning 11 countries throughout APAC and Europe, our network of over 25 global offices serves as the epicenter of digital innovation. We proudly cater to a prestigious clientele, counting Fortune 500 companies amongst our 300+ esteemed clients.
With Collabera Digital (www.collaberadigital.com), you:
- Will get to work on numerous challenging and exciting projects on our various offerings including Salesforce, AI/Data Science, Generative AI/ML, Automation, Cloud Enterprise, and Product/Platform Engineering.
- At Collabera Digital you have high chances of project extension or redeployment to other clients.
- Will have endless opportunities to learn new technologies through our Training arm – Cognixia.
- Additionally, you can also share CV of anyone you know. We have a referral policy in place.