A financial firm is looking for a
Technical Writer to join their team in Palm Beach, FL.
Responsibilities
- Develop organizational standards for comprehensive documentation
- Develop toy problems that illustrate intent of functions, overloads, capabilities, and limitations within the math API
- Write user-friendly content that meets the needs of target audience, turning insights into language, illustrations and code snippets for user success
- Evaluate current content and develop innovative methods for improvement and wider dissemination
- Research, outline, write, and edit content, working closely with developers and users to understand the evolving math library and data science application
- Work with software developers to identify code documentation and other documentation repositories, revise and edit, and determine best solutions for data compilation, storage and search
- Maintain searchable meta data on alternate descriptions of functions
- Provide level 1 support for users interacting with the Application UI and Math API, helping them navigate documentation and using their questions to inform documentation design
Qualifications
Required
- 2+ years of experience as an effective technical writer
- Experience writing LaTeX
- Ability to quickly learn and understand complex subject matter
- Ability to write software scripts (C# or Python) in support of creating code examples
- Understanding of statistics and machine learning concepts
- Strong written communication skills
- Experience in working with engineers to improve user experience, refine content, and create visuals and diagrams for technical support content
Preferred
- Bachelor's degree (or equivalent) in journalism, communications, or relevant technical field
- Experience in software development
- Plotting/Charting experience such as matplotlib, seaborn, ggplot, etc.
- Professional certification (ex: Society for Technical Communication)
- Experience in using XML tools to create documentation
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