The Team and Our Values
We are a team of software engineers of various technical backgrounds and at various stages in our careers. We value diverse viewpoints and have a culture built on respect, creativity, and collaboration. We value self-motivation and self-learning; we are proactive in our actions and always eager to know more. We are always enthusiastic to share knowledge and expertise.
Position Details:
Location: Mountain View, CA (100% Remote or Hybrid/Onsite 2 days a week)
Type: Full Time
Must Have:
- 7+ years Network Engineering and Operations
- Hands-on experience with major networking vendors: Arista, Juniper MX and SRX, Cisco, Citrix Netscaler SDX/MPX/VPX and F5 VPN appliances
- Experience managing scalable and secure network architectures connected to other cloud provider environments (AWS, Azure, Google Cloud)
Job Summary
We are looking for a highly technical Sr. Network Engineer who can lead people and projects to join our driven NetOps team. In this role, you will be responsible for (choose one, or create your own) designing, developing, and maintaining the core systems that power our cloud platform. You will collaborate with cross-functional teams to deliver scalable, reliable, and high-performance solutions that meet the needs of our customers.
Job Responsibilities
- Network Design and Implementation:
- Design, implement and provide operational support for our Private Cloud solution
- Manage scalable and secure network architectures connected to other cloud provider environments (AWS, Azure, Google Cloud)
- Capacity planning and BGP traffic engineering of ISP and WAN resources
- Develop and implement standard network / security operating policies, procedures, and documentation
- Collaborate with SysOps cloud architects to integrate network solutions with cloud products and services
- Network Monitoring and Maintenance:
- Develop and enhance network monitoring dashboards to validate performance, identify bottlenecks, and optimize network stability
- Perform regular network maintenance and OS upgrades to ensure optimal performance and security
- Utilize network management tools and automation scripts to streamline network operations
- Provide oversight and training for other Network & Security staff in our 24x7 CNOC
- Participate in the Network Operations Team on-call rotation and other duties as assigned
- Troubleshooting and Support:
- Provide advanced troubleshooting for complex network issues, focused on minimizing downtime
- Work closely with other support teams to resolve network-related incidents and implement long-term solutions
- Conduct root-cause analysis for network failures and implement corrective actions
- Security and Compliance:
- Implement and enforce network security policies and procedures
- Ensure compliance with industry standards and regulatory requirements (e.g., PCI-DSS, GDPR)
- Perform regular security assessments and vulnerability scans, remediate any identified issues
- Continuous Improvement:
- Identify opportunities for automation and process improvements within network operations
- Stay up-to-date with the latest industry trends, tools, and technologies
- Mentor and provide guidance to junior network engineers
- Documentation and Reporting:
- Maintain detailed network documentation, including topology diagrams, configuration files, cable-maps, and incident reports
- Generate regular reports on network performance, incidents, and security compliance
Skills and Competencies
- Ability to communicate technical concepts to non-technical audiences
- Ability to collaborate effectively with team members across different time zones and locations
- Strong problem-solving skills are essential for remote software engineers to troubleshoot technical issues independently and find creative solutions to challenges that arise during the development process
- Adaptable and flexible, willing to embrace change, learn new tools and technologies, and adjust their workflows as needed to accommodate the needs of the team
- Ownership - Takes ownership of projects, ensuring excellence in execution and accountability for results. Foster a sense of responsibility and pride in delivering high-quality work
- Innovation - Drives innovation by proposing and implementing creative solutions to challenges. Stay abreast of industry trends and technologies, bringing fresh ideas to the table.
- Customer focus - Understands and prioritizes customer needs, striving to exceed expectations in every interaction. Collaborate with cross-functional t4ams to ensure the delivery of customer-centric solutions.
- Teamwork - Embraces a collaborative and inclusive approach, working seamlessly with colleagues to achieve common goals.
Education & Experience
- Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CCNP, AWS Certified Advanced Networking) are highly desirable
- 7+ years Network Engineering and Operations
- 7+ years of implementation and support of WAN services and data center networks
- Knowledge of industry trends and impacts on network design, architecture, planning and implementation
- Hands-on experience with major networking vendors: Arista, Juniper MX and SRX, Cisco, Citrix Netscaler SDX/MPX/VPX and F5 VPN appliances
- Service provider and/or cloud provider experience preferred
- Expert with BGP and traffic engineering policy on Juniper
- Experience with firewalls, load balancers, and VPN appliances
- Experience with MLAG, VARP, RSTP, and other data center networking technologies
- Experience working in Linux or other Unix operating systems
- Experience with network monitoring tools and network management protocols (OpenNMS, Graylog, CloudVision, InfluxDB, Grafana, SNMP, syslog)
- Experience with any of the following is a plus: automation/scripting languages; server and network virtualization technologies; open source software
Security Clearance Required: N/A
