Are you passionate about steering product direction and ensuring customer satisfaction?
Product Operations will be pivotal in triaging customer issues, updating stakeholders, collaborating with engineering teams, managing high-priority projects, and refining release processes for our high-performing Engineering team. Help us drive innovation and excellence across the entire organization!
As part of this role, you will:- Triage customer issues across multiple channels
- Update key stakeholders and employees regularly on progress of projects across departments
- Work closely with engineering managers and engineers to make progress on customer requests
- Project management for high-priority customers
- Improve processes for product releases
We'd love to hear from you if you have:- Bachelor’s degree in Computer Science or equivalent technical work experience
- 3+ years of experience with Machine Learning projects & platforms
- 3+ years of experience with leading commercial cloud provider platforms
- Software development experience (ability to build and assess systems/platforms)
- Strong communication skills and can effectively share your work with a broader audience through writing and speaking
- Ability to handle multiple competing priorities in a fast-paced environment
- A deep understanding of software development in a team, and a track record of shipping software on time
- An obsession with contributing to the development of high-performing engineering organizations, are detail-driven with excellent problem-solving abilities
At Anyscale, we take a market-based approach to compensation. We are data-driven, transparent, and consistent. The target salary for this role is $181,000. As the market data changes over time, the target salary for this role may be adjusted.
This role is also eligible to participate in Anyscale's Equity and Benefits offerings, including the following:
Stock Options
Healthcare plans, with premiums covered by Anyscale at 99% for both employees and dependents
401k Retirement Plan
Wellness stipend
Education stipend
Fertility benefits
Paid Parental Leave
Flexible Time Off
Commute reimbursement
100% of in-office meals covered