Company Description
SYVO is a fashion industry technology company that provides custom software development solutions and digital marketing consultation to retailers and designers, with a focus on the fashion industry.
Role Description
This is a full-time remote role for a Customer Service Specialist. The Customer Service Specialist will be responsible for providing top-quality customer support through phone calls, emails, or online chat. The Customer Service Specialist will strive to ensure customer satisfaction by addressing customer inquiries and concerns in a timely and professional manner.
Qualifications
- Previous experience in customer service or related field
- Ability to work in a remote environment
- Strong customer focus with experience in customer experience and support
- Ability to multitask, prioritize, and manage time effectively
- Experience in the fashion or retail industry is a plus
- Bachelor's degree in Business Administration, Communication, or a related field