Job Title: UX researcher
Location: New York, NY (Hybrid)
Type: Contract
Job Responsibilities
Structure and plan generative, formative and evaluative research initiatives that address team needs
Design, administer, and report on these research studies, producing associated materials (e.g., screeners, discussion guides, toplines, etc.) with some guidance
Present work, and the rationale behind research findings, to working teams and leadership
Take a question or a problem and be able to translate it into a testable hypothesis—complete with a specific method and tasks that appropriately respond to research, project, and business objectives
Help non-researchers (Product Designers, Content Designers, Product Managers) in taking part in user research work
Required Qualifications, Capabilities, and Skills
Bachelor’s Degree in relevant research or design discipline (e.g., Interaction Design, HCI, Anthropology, Cognitive Science), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience
Ability to execute a research study from beginning to end independently, with little to no
Experience conducting evaluative research, and supporting generative and formative research
Foundational comfort in presenting findings and insights to team members and stakeholders from multi-disciplinary backgrounds
Foundational experience with key UX Research tools for studies such as remote research, usability testing
Prior work involves collaboration within design teams (with UX Researchers, Product Designers and Content Designers)
Preferred Qualifications, Capabilities and Skills
Familiarity with banking and finance a plus
Portfolio or examples of past projects
Foundational understanding of Accessibility Guidelines and Inclusive Design practices
Foundational project planning and management skills