TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.
TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.
Hi
i am
Arunkumar-Talent Acquisition Specialist in
TechnoGenInc, we are looking for
ServiceNow Business Analyst for one of our clients. Below is the job description, please share your updated resume at arunkumar.p@technogeninc.com
Position: ServiceNow Business Analyst
Location: Windsor Mill, MD (2 days/week onsite in Windsor Mill, MD)
Duration: 12 Months
Job Description
Key Required Skills
Solid experience with Risk Management and Continuous Monitoring tools and process concepts. Experience articulating customer requirements into User Stories and establishing acceptance criteria. Experience in managing competing priorities
Position Description
- Work with the project manager and business stakeholders/technical leads to analyze and document business requirements for new ServiceNow processes and align to the project schedule.
- Work with the ServiceNow development team to validate the solutions for defined customer requirements.
- Provide assistance to other Business Analysts on the project team as required.
- Develop procedures, manuals, and other documentation artifacts as needed.
- Develop User Stories based on business requirements provided by the stakeholders/technical leads.
- Document current and future processes and workflows.
- Manage the User Acceptance Testing (UAT) and validation activities.
- Engage customers/stakeholders to effectively and capture business requirements.
- Develop Agile User Stories based on customer requirements (as required).
- Ability to host customer CAM/IRM demos and effectively explain ServiceNow capabilities.
- Ability to analyze alternatives presented by development team members and provide feedback based on customer requirements.
- Work effectively in a highly matrix team organization.?
Qualifications
Detailed Skills Requirements FOUNDATION FOR SUCCESS (Basic Qualifications)
- Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related field
- 5 years of experience as a ServiceNow CAM or IRM Business Analyst
- 5 years of experience in designing and building business processes
- 3 years of experience with process flow documentation creation
- Understanding of Agile software development practices
- Excellent verbal and written communication skills including presentation skills
- Must be able to obtain and maintain a Public Trust. Contract requirement.
FACTORS TO HELP YOU SHINE (Required Skills)
These skills will help you succeed in this position:
- Solid Business Analyst experience with IT Infrastructure specifically in the area of Risk Management, Continuous Authorization and Monitoring with a good understanding of vulnerability assessments.
- Knowledge and experience with overall ServiceNow Ecosystem and able to understand customer needs and requirements quickly to put together proposed solutions.
- Strong communication and reporting skills.
- Team player who stands out as an individual contributor and can mentor other team members to manage and achieve project milestones.