Overview
Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below.
Immediate opening for a Dispatch/Customer Support in Torrance, CA who possesses:
- Dispatch Technicians - 3+ yrs.
- MS Office Suites - Proficient
- Good work ethic, work well independently
- Bilingual Mandarin is a plus but NOT required
Email resumes to
sgriner@talentzok.com or call 424.488.7104.
Full Description
The selected candidate will be responsible for:
- Work with service manager and sales department to provide assistant and accurate information to the customers.
- Coordinate service dispatch activities between service engineers, third party vendors and the customers.
- Agilely plan, forecast, schedule and communicate service dispatch activities.
- Answering service request calls/emails and ensuring timely response of client requests
- Review service report to ensure all required information is recorded correctly during services and then sent out to the customers.
- Provide customers and vendors with accurate and detailed quote for services as requested.
- Enter and maintain customer account and asset information into the system accurately on a timely basis.
The Selected Candidate Will Also Possess
- Must have Minimum of 2+ years' dispatch experience.
- Must have excellent and clear verbal and written communication skills
- Must have excellent telephone manners and customer service skills.
- Excellent interpersonal and communication skills, a positive attitude and a willingness to take on new challenges
- Ability to multitask under pressure and to work in a fast-paced environment.
- Problem-solving skills, high energy level, dependability, emotional control.
- Excellent computer skills including but not limited to Google Drive, Microsoft Office Outlook, Word, Excel, etc.
- Ability to work well in a team environment and communicate clearly with coworkers, clients and potential clients.
- Bilingual in English and Chinese is a plus.
Pay: $23.00 - $27.00 per hour
For immediate and confidential consideration, please email your resume to
sgriner@talentzok.com or call 424.488.7104.
More information can be found at
www.talentzok.com