Role: Cloud Operations Engineer
Location: Fort worth, TX
Type: Full time
Oversight over the strategy and management of Cloud operations comprising of implementation, standardization, optimization, and management of Cloud infrastructure services along with leading the cloud integration of newly migrated apps
• Control the managed cloud operations process, roadmap, and delivery in BNSF
•Advise and enhance process-based improvements with the help of the Cloud team
Enhance customer experience for cloud customers within BNSF
Work with BNSF team to baseline the Cloud operations SLA and standards.
• Ensure that AWS well architected framework principles are being followed in the Cloud operations environment.
Resolve critical issues in production.
Interact with the BNSF cloud migration team to understand the pipeline and application migration plans to plan the Cloud operations.
Incident Management and support