Akkodis is seeking Customer Service Specialist in Palo Alto CA 94306.
Customer Service Specialist
3+ months contract
Palo Alto CA 94306
Pay Range: $19-$21/hr.
Top 3 Required Skills:
1. Must have customer service experience and great communication
2. Must have great energy/good attitude
3. Food services, print/mail work experience is a plus
Job Description
The client is seeking a qualified candidate for the position of Service Specialist. Service Specialists provide a variety of support within our client locations. They cross-train in multiple service areas such as filing, reception, hospitality, records, copy, mail, or other positions as applicable. Service Specialists are expected to provide support to all requests and flex services with a "can do" attitude and philosophy. This position requires a team player mentality, ability to deliver on service commitments timely, and communication skills both with our internal team and our client staff!
Areas of experience:
Reception
Floor Coordination
Records Management
Hospitality Services
Copy/Print Services
Mail/Distribution Services
Required Characteristics and Credentials:
•High School Diploma or equivalent
•Minimum of 1 year professional level work experience
•Previous experience in a client service oriented field preferred
•Willingness and ability to learn new skills be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
•Ability to learn skills quickly
•Flexibility in dealing with simultaneous projects
•Attention to detail
•Ability to function with a high level of patience, tact and diplomacy in handling any "complaint situations"
•Ability to lift or move 40 lbs. or greater
•Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
•Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)
•Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel etc.
•Reading, writing, and arithmetic skills required
•Visual acuity
•Able to convey information and ideas through speech in ways that others will understand
•Able to listen to and understand information and ideas presented through spoken words and sentences
•Able to speak clearly so listeners understand, identify and understand the speech of another person
•Excellent organizational skills
•Strong initiative required; ability to work independently with minimal direct supervision.
For other opportunities available at Akkodis go to www.akkodis.com
If you have questions about the position, please contact Mohammed Irfan Murtuza at 732-402-8333 or irfan.murtuza@akkodisgroup.com
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pays upon meeting eligibility criteria.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/