Job Description:
As a Salesforce Program/Project Manager, you will coordinate with key stakeholders to align management, business, and IT resources for medium to large-scale projects within the Salesforce Portfolio. Your role involves training and coaching agency staff on Agile and Scaled Agile Framework for Enterprise (SAFe) practices, developing project plans, and managing multiple program portfolio activities in parallel. You will also monitor project milestones, capture program management metrics, and recommend courses of action for at-risk portfolio activities.
Key Responsibilities:
- Coordinate with stakeholders to meet requirements and deliverables for projects within the Salesforce Portfolio.
- Train and coach agency staff on Agile and SAFe practices.
- Develop project plans with defined timelines and deliverables for successful IT solution deployments.
- Capture and report required program management metrics.
- Monitor project milestones to ensure alignment with timelines and deliverables.
- Manage multiple DHHS program portfolio activities simultaneously.
- Monitor and recommend actions for portfolio activities that are at risk or not compliant with regulations.
- Schedule, facilitate, and document project meetings and work sessions.
- Provide regular reporting to stakeholders on project status and milestones.
- Engage stakeholders to mitigate project risks when deliverables are at risk.
- Collaborate with project managers on pipeline portfolio projects.
- Facilitate scrum of scrums across multiple teams working with the same Salesforce organization.
Required Skills, Experiences, Education and Competencies:
- Salesforce, Agile SCRUM, Scaled Agile Framework for Enterprise (SAFe).
- 5+ years of experience as a Lead Analyst, Admin, or Developer.
- 4 years of experience in Agile and SAFe Methodology.
- 4 years of Program Management experience.
- 4 years of Project Management experience.
- 4 years of experience with customer relationship management processes and systems.
- Excellent oral and written communication skills.
- Strong presentation and negotiation skills.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to lead and prioritize workload to meet deadlines for the team.
- Salesforce Administrator certification required.
- Highly Preferred Experience: Copado, Public Sector Solutions.
The hourly range for roles of this nature are $60.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry.
cyberThink is an Equal Opportunity Employer.