Overview
The Senior Scrum Master acts as the Release Train Engineer (RTE) and Coach for an Agile Release Train (ART) or group of Agile Delivery Teams. The focus is on delivery, process improvement, removing team impediments, driving alignment, facilitating Program or ART level ceremonies. Additional duties include helping and coaching team members and encouraging a smooth flow of value. Participation on projects (primarily Cloud-related) with increasing complexity, under moderate supervision with some latitude for independent judgment. Understanding of business, products and operating environment is critical; Accomplish general to advanced problem-solving needs and leads project teams thru complexities and ambiguities. Career professional within field; skilled and proficient in discipline. Candidates with experience leading large mission critical financial on premise to cloud migration efforts especially in the banking sector preferred.
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Responsibilities
- Enable teams to remove impediments. Act as escalation point for impediments the team cannot remove in a timely manner
- Own escalated impediments and raise issues to leadership if they cannot be resolved in a timely manner
- Continuously work with teams and to deliver Objectives
- Own the Agile Release Train Risks, Assumptions, Issues and Dependencies (RAID) or Risks, Owned, Accepted, Mitigated (ROAM) logs
- Manage dependencies between Development Teams within and across Programs or Agile Release Trains
- Partner with others to identify and address staffing and tool needs
- Enable and coach teams to define capacity for PI Planning
- Actively drive and ensure alignment between workstreams in the ART by facilitating necessary meetings and working sessions
- Develop and serve as owner of the program release communication plan; schedule and facilitate program release planning activities
- Gather and report performance information and metrics (e.g., Release burn down data, etc.)
- Update and communicate Release Plans
- Collaborate with Product Management, Systems Architects, teams and others as people as needed to teams maintain a state of high-performance
- Build and maintain relationships with lines of business, teams, management, and key stakeholders
- Support the Communities of Practice as needed
- Assist with developing and delivering training and workshops as requested
- Become an influential leader within for the team and promote Agility across Navy Federal
- Encourage teams to embrace a Lean/Agile Mindset but be cognizant delivering the work is the top priority.
- Help resolve team conflicts when needed
- Perform other duties as assigned
Qualifications
- Bachelor's degree in Information Technology, Computer Science, or related field, or the equivalent combination of education, training, and experience
- Significant experience working in a large IT organization as a Program Manager, Delivery Lead or Release Train Engineer successfully coaching and transitioning teams, programs, and portfolios
- SAFe RTE, Leading SAFE or SAFe Advanced Scrum Master
- Extensive hands-on experience working within Information Technology
- Experience working with tools such as Azure DevOps, Jira, Rally, etc.
- Experience in creating reporting metrics and dashboards that illustrate the flow of value
- Experience in leading successful delivery teams
- Experience in software development
- Experience as a Scrum Master or Delivery Lead in leading transformation
- Successful track record implementing Agile methodologies
- Experience working with all levels of staff, management, stakeholders, vendors
- Experience in leading, guiding and coaching professional staff
- Ability to coach and mentor scrum masters and empower the delivery teams to embrace agility
- Ability to remove impediments that impact the team’s planned execution
- Ability to create release plans and roadmaps needed for existing product or platform release
- Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
- Advanced skill in motivating and uplifting team members using teaching/mentoring skills
- Advanced skill building effective relationships through rapport, trust, diplomacy and tact
- Advanced problem solving, collaboration, critical thinking, team building, and presentation skills
- Advanced verbal, interpersonal and written communication skills
- Advanced word processing, spreadsheet, diagramming, and presentation software skills
- Ability to work both independently and as part of a team in a matrixed environment
- Advanced skill to deliver presentations to virtual and in-person teams
Desired Qualifications
- SAFe Program Consultant Certification
- CSPO, PMI, Scrum@Scale Practitioner, CSPO or other advanced Agile Certification
- Experience leading Agile teams as a Scrum Master, Product Owner, or Release Train Engineer
- Experience working within an organization going through an Agile transformation
- Advanced knowledge of Navy Federal functions, philosophy, operations and organizational objectives
- Experience engaging with product teams and managing implementations of Cloud solutions including aspects like compute, network, storage, security, monitoring, automation, and cost optimization
- Understanding of hybrid and full cloud infrastructure technologies (Preferably Azure - IaaS, PaaS & SaaS solutions)
- Experience in implementing cloud-based solutions that leverages cloud best practices and security controls
- Understanding of various serverless technologies and container-based platforms including Azure Functions, Kubernetes and Docker
- Ability to facilitate Cloud intake and Program Increments readiness activities with Architects, Engineers and Product owners and foster the delivery of features and capabilities
- Experience managing implementations related to large final institutions ideally related to Core Banking services
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526
About Us
You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:
- Military Times 2022 Best for Vets Employers
- WayUp Top 100 Internship Programs
- Forbes® 2022 The Best Employers for New Grads
- Fortune Best Workplaces for Women
- Fortune 100 Best Companies to Work For®
- Computerworld® Best Places to Work in IT
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Fortune Best Place to Work for Financial and Insurance Services
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.